TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to navigate and find what I needed”

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Posted 4 years ago

“Very easy to find color”

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Posted 4 years ago

“Doesn’t repair as advertised”

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Posted 4 years ago

“Easy to navigate website. Thanks for helping me find what I needed!”

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Posted 4 years ago

“your website is designed easy to navigate to find what i needed.”

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Posted 4 years ago

“Will see how it looks”

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Posted 4 years ago

“It was very easy to find the color I was looking for. Now I’m just hopeful it matches when I receive it.”

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Posted 4 years ago

“Easy fast and good pricing”

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Posted 4 years ago

“Especially easy to find my colors. Thanks.”

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Posted 4 years ago

“Great, fast customer service!”

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Posted 4 years ago

“I placed an order on April 7th and it’s April 28th and my tracking number says it’s still on it’s way to the facility. Where is my order?”

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Posted 4 years ago

“BMW blk sapphire metallic was spot on & spray was smooth. With 7 day shipping it cost same as ordering from BMW but smell is less toxic. Awesome stuff👍🏼”

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Posted 4 years ago

“Awesome product! Matches the paint to specs! Would always Use this company for all my future cars! Excellent!”

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Posted 4 years ago

“My second order from them. I was more than satisfied the first time, so this is my go to for touch-up work.”

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Posted 4 years ago

“Excellent customer service. Agents respond promptly, and resolve issues in a timely manner”

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Posted 4 years ago

“Color was spot on, waiting for clear coat. If possible there should be a better way of getting delivery faster. I live one state away in AZ and it took 5 days to get the product. I know it can't be shipped by air, but by the time I received the product in our 95 degree weather, I could hardly hold the can because it was so hot. (even though it was packed in a box) Maybe a insulated container could be used ? I used the paint and did not have a problem. Price is good, customer service is right there if you need anything.”

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Posted 4 years ago

“I was so glad to find you guys... Thanks..”

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Posted 4 years ago

“Gave everything I needed to complete the job with good color matching at a great price 👍👍👍👍”

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Posted 4 years ago

“So far extremely happy with the customer service.”

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Posted 4 years ago

“Extremely easy website to use”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews