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TouchUpDirect Reviews

4.6 Rating 13,859 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,859 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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Anonymous
Anonymous  // 01/01/2019
Very easy ordering process. Got what I needed in matter of minutes. Super fast shipping. Thank you so much
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Posted 3 years ago
Service has been great...i've ordered your product 4-5 times for my vehicles and my Harleys...your products have been RIGHT on..thank you...!
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Posted 3 years ago
Website very easy to navigate
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Posted 3 years ago
Still waiting for paint ...over 2 weeks really where is it coming from China ???
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Posted 3 years ago
Website was easy to use
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Posted 3 years ago
You advertise free shipping but the package came with $3.10 postage due. Where is the FREE part? False advertising.
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Posted 3 years ago
Quick response to questions. Willing to give you the discount even after you have placed your order. Tons of communication on your order and seemingly a true desire to get you what you need. Pretty confident that when I get my order it will be correct. Will definitely bookmark this company.
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Posted 3 years ago
Nice web site easy to use
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Posted 3 years ago
Very helpful in matching the color.
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Posted 3 years ago
I would like to see more in the “tracking My Order”
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Posted 3 years ago
Rewere=in 3r rr 5 re 5 53e 4 53e 53e 53e try 4 r 53e
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Posted 3 years ago
I emailed a few questions regarding your products and was very surprised that your representative Izza answered them in just a few minutes! She was very helpful and I will certainly do business with your company in the future.
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Posted 3 years ago
Informative website and easy shopping process
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Posted 3 years ago
Easy to search and buy. Thanks!
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Posted 3 years ago
Easy to order. hope the color matches.
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Posted 3 years ago
Easy to find the right color and prices are above fair.
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Posted 3 years ago
I liked the ease of looking for the color I needed. The accuracy of looking up my car by year and model and the exact paint names. And last how your product pens explained exactly what I would need to touch up dings that are down to the metal. I ordered a touch up kit instead of just a touch up pen.
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Posted 3 years ago
1st. The website was easy to navigate. No nonsense, nobody has time for that. 2nd. Customer service was fast to respond, & thank you Mary! Even though I have not received the paint & can’t comment on it… I’m sure it will be great just like there customer service.
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Posted 3 years ago
Has not arrived yet but ordering was pretty simple and efficient.
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Posted 3 years ago
I am a very satisfied customer. Got just what I ordered in a timely manner. Thank you.
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Posted 3 years ago
TouchUpDirect is rated 4.6 based on 13,859 reviews