TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very simple transaction. Informative, with questions answered promptly. Pleasure to deal with. First rate operation. Fair pricing.”

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Posted 3 years ago

“It was a easy website to use.Now we see how long it takes to receive I paid over 18$ for fast shipping.”

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Posted 3 years ago

“Happy overall with the quality of the product but every time I order they aren’t kidding about 14 days. After several orders not one has arrived less than 14 days from the time I ordered. Not sure if this is a way to push the shipment upgrade cost but despite emails over a week prior saying product has shipped the arrival time is no less than 14 days.”

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Posted 3 years ago

“Had the color I was looking for and great price.”

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Posted 3 years ago

“easy to navigate....”

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Posted 3 years ago

“Customer Service, was EXTREMELY EXCELLENT this was my first time ordering and they helped me so much that they now have a customer for life . Thank you again”

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Posted 3 years ago

“So far so good. My final rating will come with the actual product, its quality, ease of use, etc.”

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Posted 3 years ago

“Pros: Easy online shopping. Quick delivery. Packaging was very secure. Color was an exact match. Cons: I expected the Clearcoat to create a shine, but it did not.”

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Posted 3 years ago

“I received the wrong product. Will change my review if and when I have the correct item.”

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Posted 3 years ago

“Always a great experience!”

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Posted 3 years ago

“Was very easy, and I even found out where the paint code was located even after multiple people looked from a local auto store and couldn’t find it!! Thanks!”

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Posted 3 years ago

“Very informative and easy to find correct color”

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Posted 3 years ago

“The product never came, but customer service was quick and helpful in issuing a new order! They answered all of my questions and confirmed the shipping address, making me feel confident it will show up this time.”

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Posted 3 years ago

“Simple and painless process.”

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Posted 3 years ago

“Searched quite awhile to find color match for my 2008 Honda Goldwing 1800.I hope this works out Thanks”

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Posted 3 years ago

“Selection and purchase was seamless and easy.”

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Posted 3 years ago

“Easy to find snd get what I was looking for.”

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Posted 3 years ago

“Great website - easy to use - great prices.”

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Posted 3 years ago

“The ordering process was direct and helpful.”

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Posted 3 years ago

“I have been pleased with Touch up Direct with my upcoming purchase as they sent a confirmation on my order. And then they did a follow-up email stating if my package somehow got stolen by some wandering squirrels that TUD would replace my order guaranteed. I always enjoy a business with a sense of humor, especially during these Covid-19 days!”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews