TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order , quick shipping”

Helpful Report

Posted 4 years ago

“Everything was very easy, picking the paint was very easy to pick out.”

Helpful Report

Posted 4 years ago

“Great response time with regard to customer support. Hoping the product is as high quality as their support! Would recommend so far !”

Helpful Report

Posted 4 years ago

“They Suck, took my payment.. showed it had shipped.. then days later I emailed since thipment showed no movement they told me they no longer made the color I needed.. then they stated they sent an email that this had occurred and they were refunding me of my payment.. they did not and I had to dispute payment through my credit card..”

Helpful Report

Posted 4 years ago

“Wait until I receive the order. Then I will gladly write a review.”

Helpful Report

Posted 4 years ago

“Very happy you had what I needed in stock.”

Helpful Report

Posted 4 years ago

“good response but prices seem high...hopefully, the product will justify.”

Helpful Report

Posted 4 years ago

“After looking for months for the right paint color to factory match a customers motorcycle, I found this company who had the correct paint code and all products to complete the job. Thank you.”

Helpful Report

Posted 4 years ago

“Great customer service! I received a touch up pen that was defective. With one email, a new pen was headed my way. Shipping was fast as well.”

Helpful Report

Posted 4 years ago

“The website was easy to use and contain the right amount of info to make the proper purchase”

Helpful Report

Posted 4 years ago

“I screwed up the order. They fixed it. I would do business with them again in a heartbeat. Highly recommend. Great communication, product, price, and delivery.”

Helpful Report

Posted 4 years ago

“all ask for a good job thanks for job well done”

Helpful Report

Posted 4 years ago

“Ordering was easy. Gave a three star waiting to see what the product comes out like. Had a bad experience with another product manufacturer so wanted to try Touch Up Direct to see what they have to offer. I will re-evaluate the product when I received it.”

Helpful Report

Posted 4 years ago

“Thanks hope color matches reasonably well”

Helpful Report

Posted 4 years ago

“Very, very easy to select matching colors. Then, the kit options maker it easy to get everything that you need of your particular job. Will order again when am ready to start touching up my next vehicle”

Helpful Report

Posted 4 years ago

“Product was easy to find, and directions were great.”

Helpful Report

Posted 4 years ago

“Very easy to order”

Helpful Report

Posted 4 years ago

“Very impressed with the prompt help . Would totally recommend this company”

Helpful Report

Posted 4 years ago

“Geicko Green Wrangler paint... It was perfect”

Helpful Report

(Jeep) - Posted 4 years ago

“Easy website”

Helpful Report

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews