TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“confusing discounts”

Helpful Report

Posted 4 years ago

“Matches perfect! Worked great! Will purchase again in the future.”

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(Jeep) - Posted 4 years ago

“Fast and easy”

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Posted 4 years ago

“Aerosol spray paint kit very good, the touch up spray paint job Came out very good.”

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Posted 4 years ago

“They took excellent Care of me right from the start of an issue I was having with getting the sale price to apply. They took care of it immediately and bam I have my paint. Great job always right every-time You should See my truck I have painted over half my truck a panel at a time. It looks great. Perfect match ever-time. Thank you so much for caring about your customers. Great job !!”

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Posted 4 years ago

“touch up color paint matched just right and arrived fast too , thanks for the quick service.”

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Posted 4 years ago

“Mary was great for returning my inquiry of my purchased item(s). Customer support was very attentive and was very clear to address any issues I had.”

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Posted 4 years ago

“The site was very informative of its product lines, easy to navigate, purchasing was a breeze.”

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Posted 4 years ago

“Finding the products I need for my vehicle as well as the correct color was very simple. I got everything I needed within 5 minutes!”

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Posted 4 years ago

“Very pore coverage, clear is full of air bubbles. I would not recommend this product.”

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(Jeep) - Posted 4 years ago

“easy to order, friendly website”

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Posted 4 years ago

“Thank you so much for sending me basic colors, primers and clear coats. That's enough for my kia rio! Colors perfect matching my car. I'm appreciate for everything! James, thank you for understanding and helping me to solve my problem.”

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Posted 4 years ago

“Promotion code didn't take during checked out, I emailed and was refunded the difference within a day.”

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Posted 4 years ago

“Was hard to apply was a little runny outside of that seem to work well”

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(Jeep) - Posted 4 years ago

“You offer free shipping, but don't say that there will be no tracking information and it will take two weeks? If I had known that I would not have ordered from you.”

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Posted 4 years ago

“Very easy ordering.”

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Posted 4 years ago

“TouchUpDirect is my new best friend! I was faced with a very small window of time to get my touch up paint for an appointment with my car dealership. Things were really busy and the dealership gave me an appointment at the last minute. I was hoping that my touch-up paint would arrive in time, and sent a note to customer service. They were wonderful!!! My perfect paint arrived in time and I am so grateful!”

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Posted 4 years ago

“Thanks for making my mgb look great! 👍🏼”

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Posted 4 years ago

“Customer service was excellent. My product wasn’t delivered and I was reimbursed. I do have a feeling it was the postal service who didn’t deliver it, no fault of the company’s.”

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Posted 4 years ago

“Ordered Toyota Beige 489 color was way to light not even close. I was hoping it would darken after the clear coat was added but no. Now I will have to redo my job and try another paint company. Gary”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews