TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,861 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,861 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The representative assured me the color I was ordering would be a match. She was very timely in her responses and helped me finalize my purchase.”

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Posted 3 years ago

“Good site easy to get the right product.”

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Posted 3 years ago

“perfect color match. Convenient payment options.”

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Posted 3 years ago

“Shopped around and found Touch Up Direct to have a discounted paint I was looking for. Great Customer Service by Carina. Thank you!”

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Posted 3 years ago

“It was a very easy process to select my paint and order it, I’m glad they had had a color I need it”

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Posted 3 years ago

“Very easy purchasing experience, thorough website.”

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Posted 3 years ago

“Really easy to contact them and solve any kind of problem. 100% happy”

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Posted 3 years ago

“Your customer representative has made me a loyal customer now because he seemed sincerely interested that I get the right product for the job I had to do. I've never bought touch up materials before and I appreciated his advise on the matter. I will definitely call on you again for my next painting task. Thanks for hiring good people.”

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Posted 3 years ago

“So far so good. Hopefully the right color is received”

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Posted 3 years ago

“Customer service is excellent. I hope to receive my order soon. Thank you”

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Posted 3 years ago

“Easy to use website.”

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Posted 3 years ago

“my order is on the way but ordering wasn't too bad for a computer illerate”

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Posted 3 years ago

“I had an issue with my order, so I contacted customer service and the problem was solved immediately!”

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Posted 3 years ago

“Quick service and delivery.”

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Posted 3 years ago

“Very nice and easy web site to navigate.”

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Posted 3 years ago

“Great service so far.”

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Posted 3 years ago

“easy to use site and to understand. awaiting it's arrival.”

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Posted 3 years ago

“Easy to select and order”

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Posted 3 years ago

“A piece of trim came off of my 2009 Acura TSX and was lost somewhere on the interstate. I scoured local salvage yards and the internet for days trying to find a replacement piece. The only one I could get was gray, and my car is burgundy. I bought the piece and found a can of matching paint on TouchUpDirect. Ordering was easy and delivery was fast. But that's not what you want to hear about, let's get to the quality of the paint! Spoiler - the color was a perfect match! Seriously, when I put the painted trim piece on the car you would never know the difference. I had serious doubts, since my car is ten years old and an acquaintance who is a mechanic told me that it wouldn't match well. He was wrong. I only used their car matching paint, I got the primer and clearcoat from a local hardware store, but I am seriously impressed and would certainly recommend TouchUpDirect to anyone I know.”

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Posted 3 years ago

“Color does not match. Paint does not go on smooth. This stuff does not dry in 30 mins much less 10. Very disappointed!!!!!!!!!!!!!!!!”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,861 reviews