TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We received excellent customer service as the product actually arrived earlier than we expected. Packaging, paint tubes and directions were as described. This company responded quickly to questions to assist us in using the product correctly in order to get great results. They have a video which we watched and emailed additional materials for us to read so we could do the job correctly!”

Helpful Report

Posted 5 years ago

“Very easy shopping, found the right color in a snap”

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Posted 5 years ago

“I was told my delivery was set for 1/28/20 and now I see it won't be delivered until 1/31/20.”

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Posted 5 years ago

“I was told my delivery was set for 1/28/20 and now I see it won't be delivered until 1/31/20.”

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Posted 5 years ago

“Very happy I found this business online. They are the best!”

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Posted 5 years ago

“very easy and direct”

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Posted 5 years ago

“Color didn’t match it looked like it did but it did not”

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Posted 5 years ago

“The refund department was easy to access and very accommodating. The 25% restocking fee seemed fair since they custom make the paint color.”

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Posted 5 years ago

“VERY EASY PURCHASE”

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Posted 5 years ago

“2nd time I’ve used you ... great service”

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Posted 5 years ago

“So far so good.”

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Posted 5 years ago

“Good website for finding the right color and the kit tailored to need.”

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Posted 5 years ago

“Better match than others that I have used.”

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(Jeep) - Posted 5 years ago

“very professional”

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Posted 5 years ago

“It is nice to be able to get a matching paint for my 43 year old MGB.”

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Posted 5 years ago

“Very helpful and knowledge. Thank you”

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Posted 5 years ago

“Your web site is really nice. Easy to navigate and your product line is spot on.”

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Posted 5 years ago

“Reasonably priced, free shipping, color matches perfectly, and it comes in small to large application kits.”

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Posted 5 years ago

“Everything was good easy to match paint.will use in the future thank you”

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Posted 5 years ago

“Easy to use and simple paint lookup process”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews