TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have not received the product as of date, but looks like I should have it tomorrow, 7/22. Order was placed on 7/11, shipping seems to be slower than other companies I ordered from. I’m hoping the product will be “worth the wait”. Can’t wait to use it.”

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Posted 5 years ago

“The product seems good- it how do I use. It ? No basic instructions were included ! Thanks”

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Posted 5 years ago

“Great service. Kit was complete... even down to the provided rubber gloves!”

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Posted 5 years ago

“I haven’t received my order yet. Still waiting.”

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Posted 5 years ago

“Order placed and not yet received after three weeks.”

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Posted 5 years ago

“I still haven't received the product yet. Ridiculously slow shipping. How do you expect me to give a review of it before you send it?”

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Posted 5 years ago

“Simple, clear instructions. Great coverage of paints. The rattlecan grip is easily worth the expense.”

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Posted 5 years ago

“Quality materials. Easy to use product”

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Posted 5 years ago

“Great product.”

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Posted 5 years ago

“have not received product yet whats up it was to come to me by 7/19/2019 not very happy”

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Posted 5 years ago

“A+ will use again”

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Posted 5 years ago

“The color match system using your primer, base, and then clearcoat proved spot on for Honda Sebring Silver. I liked the water based product's ease of use. Many thanks for terrific products and user friendly website.”

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Posted 5 years ago

“Easy to order and I liked that I could charge the purchase to my Amazon account.”

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Posted 5 years ago

“No update on response to request for shipping date”

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Posted 5 years ago

“Today is July 20th and I still haven't received it yet. I ordered it on July 11th. I have no idea where it is.”

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Posted 5 years ago

“I have received nothing.”

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Posted 5 years ago

“perfect match this stuff is perfect and easy to use great Thanks”

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Posted 5 years ago

“Have not received...been quite a long time...”

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Posted 5 years ago

“Paint was very good. Delivery was very slow. Is this coming out of China?”

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Posted 5 years ago

“11 -12 days to receive a product in metropolitan continental U.S. is so unacceptable by today’s standards when estimated shipping time at time of order was 5 days. Purchased to assist touching up my octogenarian parents new car when they visited and never received product in specified time period. Now I have to pay shipping again to personally ship it to them and doubtful they will be able to do themselves very well. We’ll see if product is any good once I get it”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews