TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Color did not match”

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(Jeep) - Posted 4 years ago

“Exact match!”

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(Jeep) - Posted 4 years ago

“Had the exact color I needed at a good price.”

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Posted 4 years ago

“The color match is off for the Jeep gun metal color, not even close”

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(Jeep) - Posted 4 years ago

“Easy website. Unfortunate it took 1 month, multiple customer service e-mails and three different deliveries to finally get everything that I ordered from a single kit. I think the product is probably good, but now I have to wait for the weather to warm up before I can use it.”

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Posted 4 years ago

“Nice website easy to negotiate”

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Posted 4 years ago

“I Love this Company the staff there is always there for you Hope you like my Jeep..I love it...Still Some more work to be Done...Will Post more photos when I am Done with it.”

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Posted 4 years ago

“Customer service was very friendly and helped with locating my package.”

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Posted 4 years ago

“A package I ordered was lost in shipping and within a couple hours of me emailing them I received help.”

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Posted 4 years ago

“Easy navigation for paint type and application.”

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Posted 4 years ago

“very satisfied first time buyer.”

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Posted 4 years ago

“Ordering website was easy to use. Clear, easy to follow instructions. I could have use a little more paint in each tube. I could only do 2 coats of each instead of the suggested 3 costs.”

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(Jeep) - Posted 4 years ago

“Very easy to get colour match ( I hope it is correct ) , shipping easy to do. I was first referred to Color Rite , colour selection was difficult then they wouldn't ship to Canada.”

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Posted 4 years ago

“Great web site. Easy to order from and reasonable prices.”

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Posted 4 years ago

“Just painted in 40 degree weather. 3 layers of base and 3 layers of k2 clear. Final basecoat layer took 2 hours to dry but So far so good. Really satisfied with the paint. Color looks perfect. One observation - I had ordered solo cans of paint and the nozzle is not as good - it shoots a classic circle pattern rather than a wall of paint like the ones that come with the combo kits - it took some adjusting in my spraying approach. Also I highly recommend the gun attachment accessory - controlling the can and spray was easy. Just don’t lay on too much paint at once and don’t press or release the nozzle when directly pointed at the surface - it sprays different at the moment of pressing and releasing the nozzle. FYI this was my first time doing body work and painting. It’s doable. Photos are prior to wet sand and polish”

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Posted 4 years ago

“you made me "Lincoln Tuxedo Black" for my 2009 MKZ and now you are making "Dark Amethyst" for my 2007 MKZ”

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Posted 4 years ago

“Easy to use website and stocked all the products in which I was interested.”

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Posted 4 years ago

“When I presented the question: "How do I strip the paint off of a plastic bumper?" TouchUpDirect replied quickly with an answer. In my case, the answer is mineral spirits. Thanks.”

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Posted 4 years ago

“Service was fast, the color was a great match. What more is there?”

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(Jeep) - Posted 4 years ago

“This product works for MINOR touchups (1/8" or smaller) or scratches, but do not except it to be an exact match or end up looking like nothing ever happened in those spots. This products is mainly to help with an eyesore, but be SUPER careful using the small wet sanding papers in your process, as they can easily overlap smaller spaces and affect finish on unaffected areas. ALSO, The dry times should be increased to 30-60 min each coat when temps are below 60 degrees.”

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(Jeep) - Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews