TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy order and good order communication!”

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Posted 4 years ago

“I haven’t received my paint yet but the ordering process was easy to use and guided.”

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Posted 4 years ago

“Great service and fast delivery”

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Posted 4 years ago

“Great experience. Easy order website with fast shipping.”

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Posted 4 years ago

“I found what I think is exactly what I need. I had trouble finding it in auto parts stores.”

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Posted 4 years ago

“Easy and helpful process”

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Posted 4 years ago

“Touch up Direct had the color I needed for my motorcycle. The website was easy to understand and follow as needed to select the correct product and checkout. Delivery was quick. The paint matched perfectly.”

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Posted 4 years ago

“It was quick and easy to find the exact color that my car needed and was easy to buy”

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Posted 4 years ago

“Easy order process”

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Posted 4 years ago

“So far so good.”

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Posted 4 years ago

“Very fast service, already shipped. Just waiting for it to arrive.”

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Posted 4 years ago

“I found exactly what I needed; but, I couldn’t order just the pen. I spent double the cost of the pen because I had to buy it with a primer pen which I already had.”

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Posted 4 years ago

“My order was lost by the post office and emailed Touch up Direct on Monday. They replaced my order and I received it Thursday that same week! Talk about customer service!!! Keep in mind that I live in Hawaii, so they must have paid a lot for shipping to replace an order that the post office lost. This is the second order that I placed and the paint is spot on!! Thanks!!!!!”

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Posted 4 years ago

“They keep you informed every step of the way nice job guys”

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Posted 4 years ago

“Bad quality of paint”

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Posted 4 years ago

“It was extremely easy! They had exactly what I needed.”

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Posted 4 years ago

“The web site was easy to use and they had what I needed. It remains to be seen how long it takes to receive the product”

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Posted 4 years ago

“The website made ordering very easy. Thank you”

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Posted 4 years ago

“Great web site! Good feedback on the ordering process, and continued support - can't ask for more!”

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Posted 4 years ago

“I like getting product that can be trusted. Used this paint for touching up my Jaguar XK. The paint is complex and the match was excellent!”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews