TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website”

Helpful Report

Posted 4 years ago

“It seemed like you aren't up front entirely about the cost. First you select the type of application you want, then you go to the next screen which says you also need to purchase the primer or you won't get the best result. Lump everything together at the beginning to customers don't feel you aren't telling them the full story.”

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Posted 4 years ago

“Cheaper than color rite”

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Posted 4 years ago

“Seems like my order should have been shipped a few days ago. It's been a week and hasnt yet...”

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Posted 4 years ago

“very easy to find auto info and color website very easy to use and method to pay is great. thank you”

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Posted 4 years ago

“Great experience. Easy shopping”

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Posted 4 years ago

“Easiest online shopping I've ever experienced.”

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Posted 4 years ago

“Short simple Nissan g10 black metallic”

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Posted 4 years ago

“Shipping and delivery speed is very slow”

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Posted 4 years ago

“Great product, super easy to find the right paint. Got here quickly. Seems affordable. Can’t go wrong with the right thing at the right time for the right price.”

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Posted 4 years ago

“Efficient, attentive to detail, color match was spot on and the price was acceptable. TouchUpDirect was easy and they get it right. Will do repeat business with them.”

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Posted 4 years ago

Thank you for taking the time to leave feedback. We truly appreciate it! Please let us know if there is anything else you need. Best, Lonnie T.

Posted 4 years ago

“first time I have used touch up but the ordering was easy and I am pleased with them keeping in touch letting me know when my order shipped etc.”

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Posted 4 years ago

“Great web page, easy to navigate and explains what you should get.”

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Posted 4 years ago

“Very well communicated with, had a problem with the color, everyone makes mistakes, but it was taken care of, and now all good”

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Posted 4 years ago

“So far so good”

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Posted 4 years ago

“The process was very easy and they had the color that I was looking for at half the price of the Dealer”

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Posted 4 years ago

“Quick and easy no pain no fuss no muss!”

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Posted 4 years ago

“so far so good”

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Posted 4 years ago

“Color match was near perfect on test area. Haven't had a chance to paint area due to weather but I know it's going to look good.”

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(Jeep) - Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews