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TouchUpDirect Reviews

4.6 Rating 13,863 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,863 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Anonymous
Anonymous  // 01/01/2019
I like the product and will continue to buy it. The customer service did all they could. I'm satisfied with the outcome. Maybe next time I'll come pick it up. It's all good folks. See ya next time.
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Posted 3 years ago
Easy to use
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Posted 3 years ago
So far good Awaiting delivery
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Posted 3 years ago
Real easy to use and order!
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Posted 3 years ago
I accidentally ordered the wrong color, after sending a request to get the correct color I was greeted with an email no more than 30 minutes later to get me a replacement color. Excellent service and I will definitely be shopping here again
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Posted 3 years ago
I’ve used “touch up” in the past and was very impressed.
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Posted 3 years ago
It was very easy to determine what I needed to order. The information you provided regarding primer and topcoat sealer was excellent. I received notification that the order had shipped before I even received this survey. It is expected to take up to 14 days to arrive, and since it's coming from California, I get it. I cannot respond to the delivery part of this questionnaire. I will try again after I get the product.
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Posted 3 years ago
Very good product. Arrived as promised. Easy to use with good results.
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Posted 3 years ago
The paint dripped and did not apply smoothly.
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Posted 3 years ago
I will rated excellent instead of good but shipping takes so long.
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Posted 3 years ago
Good info and choices
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Posted 3 years ago
I’ll expand on this when I receive the paint and get it sprayed in my color test door. I’m restoring a 1965 Chevelle SS and am deciding on the color.
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Posted 3 years ago
My needed product easy to locate. Plenty of good options for what I needed with clear explanation of items included in each bundle.
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Posted 3 years ago
Has been a quick & easy process to place my order. Do not know ETA at this stage.
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Posted 3 years ago
Been a week and still has want ship I could have went elsewhere and had the job done by now
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Posted 3 years ago
THE ORDERING PROCESS WAS SIMPLE AND EASY. THE PRICE WAS VERY GOOD. CAN'T WAIT TO GET MY TOUCH UP PAINT.
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Posted 3 years ago
Easy finding color match for my vehicle with helpful information
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Posted 3 years ago
I needed paint for my boat which was repainted a non-original color. They were extremely helpful, including responding quickly on several rounds of questions. I would use again.
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Posted 3 years ago
Easy to navigate website
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Posted 3 years ago
Item exactly as described. Fast shipment. I recommend this seller. I will use this seller again. Thanks
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Posted 3 years ago
TouchUpDirect is rated 4.6 based on 13,863 reviews