TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,859 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was easy to apply. Unfortunately it was not an exact match. The car I was touching up was eight years old, that is most likely the reason why it was not an exact match. But I would recommend the product.”

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Posted 5 years ago

“Product did not cover as well as expected. Will go with a different apllication next time.”

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Posted 5 years ago

“The paint product arrived quickly and efficiently. Unfortunately, the result was not to my liking. I do not think this is the company’s fault, more likely my inexperience with touch up paint.”

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Posted 5 years ago

“It didn’t match”

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Posted 5 years ago

“Overall good but color match was not very close.”

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Posted 5 years ago

“The primer got blocked up, and the clear coat takes off any color I put on the day before. The color itself is great!”

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Posted 5 years ago

“Color wasn’t an exact match but was close”

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Posted 5 years ago

“Pretty good color match.”

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Posted 5 years ago

“Mixed results. The color match to my 2015 Grand Cherokee was very good. However, the primer was exceptionally difficult to work with.”

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Posted 5 years ago

“The touch up pen that I ordered was hard to use. To me, it was a total waste of money. I ended up purchasing a bottle of touch up paint with a brush from another company.”

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Posted 5 years ago

“Paint matched great but clear coat dried white in a spot or two and seamed powdery out of can.”

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Posted 5 years ago

“The color did NOT match. I had to just live with the non-color match.”

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Posted 5 years ago

“I didn't have time to let it dry due to weather in March. It looked good enough to avoid extra charges on my lease return.”

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Posted 5 years ago

“After several attempts, they could not provide the right color. Their customer service is great ,but it was baffling that several attempts produced the same mismatch. When providing the paint code to another company, it was an exact match. Hopefully a rare situation.”

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Posted 5 years ago

“Color was off. Could not get it apply that well.”

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Posted 5 years ago

“Color match was not great.”

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Posted 5 years ago

“The primer would not completely bond to sanded bare metal after 24 hour drying time. Also, the actual body color touchup paint did not match the existing body color. Should have went back to the dealer to buy the touchup paint.”

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Posted 5 years ago

“My friend who used to repair cars hated the applicator for the paint. I will have to reorder the paint with the touch up brush as the applicator was not very good at applying the paint.”

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Posted 5 years ago

“Color was perfect but trying to rub out was not easy.”

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Posted 5 years ago

“Didn't match, but wasn't worried really. Truck is a 1976 F350 Super Camper. Was just hoping it matched, then I would have bought more.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,859 reviews