TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,859 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order was shipped quickly. Product worked well and best of all, color matches great!”

Helpful Report

Posted 2 years ago

“Excellent for fixed no paint chips and scratches. Easy to apply.”

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Posted 2 years ago

“The second base coat (called mid coat) has so little tint that it is useless. Had to buy another kit to get another actually tinted base coat It’s a scam.”

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Posted 2 years ago

“Great customer service experience, ordering is super easy.”

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Posted 2 years ago

“Terrible water based product. After 4 coats of base, I went to wet sand level, and all the base coat was immediately removed from the repair. I tried this twice before I reached out to their "stellar" customer service. The "expert" asked if I had applied clearcoat prior to sanding? WTF kind of idiotic question is that. The repair MUST be sanded level before applying clearcoat! I responded with this and they immediately went silent. 65 bucks down the drain. Stay away from these crooks.”

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Posted 2 years ago

“The product is very good. It’s a little expensive, but good quality. Preparing and shipping is very slow, especially in these times of better delivery options.”

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Posted 2 years ago

“Applicator does not apply paint very well. Color (bellanova white for my 2018 Acura TLX) wasn't a good match. It was too dark. I ended up going to NAPA and had 4 oz. of paint mixed for less than the cost at TouchupDirect. Sorry, but the truth must be known.”

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Posted 2 years ago

“Easy to use.”

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Posted 2 years ago

“the paint has matched 100% every time I order it.”

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Posted 2 years ago

“Once I got it it worked Great”

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Posted 2 years ago

“Perfect match for my paint, It really helps me to beautify my Titan. It got a bit of rust and I tried to fixed it myself, With the help of this touch up paint looks like new again.. Awesome product..”

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Posted 2 years ago

“I would recommend using the brush instead of the pen. Pens clog and don't flow very well. Pen takes off paint (if it even works). Customer service won't do anything but give recommendations (after the fact). Not very helpful nor were the instructions.”

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Posted 2 years ago

“ALL GOOD ART”

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Posted 2 years ago

“Also bought the applicators. Nice to get parts at one place.”

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Posted 2 years ago

“Great web page-easy search and order.”

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Posted 2 years ago

“Have used prior to this purchase and I was very satisfied with the results.”

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Posted 2 years ago

“I have been painting custom cars for 40 years. This product came with everything I needed to make my 2018 front grille like new after I hit a deer. It’s perfect and I’m stoked.”

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Posted 2 years ago

“This paint is like magic I was really worried but my 2 vehicles scratches came out close to perfect. I was really happy just follow the directions and you will have no problems.”

TouchUpDirect 5 star review on 1st May 2022

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Posted 2 years ago

“A great product and very easy to use!”

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Posted 2 years ago

“Tge product i bought matched the original car color. In addition, delivery was fast.”

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Posted 2 years ago

TouchUpDirect is rated 4.6 based on 13,859 reviews