TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great experience shopping in your website”

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Posted 5 years ago

“Easy shopping and fast service.”

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Posted 5 years ago

“Customer support above expectations”

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Posted 5 years ago

“I used TouchUpDirect to paint over some scratches and mars on my red Grand Cherokee, and I was extremely pleased by the results. The only problem I had was that when it came time to put the final Clear Coat on I had trouble seeing where I had put the base. But that's a good thing. When you get up real close you can see that the texture is a little different from the factory paint, but that may be because I was not very expert at applying. Overall the result is amazingly good.”

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Posted 5 years ago

“So far the service has been very good and fast.”

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Posted 5 years ago

“Easy and quick.”

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Posted 5 years ago

“easy site to work thru and get right color for year bike”

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Posted 5 years ago

“Easy to use”

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Posted 5 years ago

“Great products and service”

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Posted 5 years ago

“I got exactly what I ordered and matched so happy with order.”

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Posted 5 years ago

“My Mercedes is 30 years and still running nicely. Just some small damages on the outside. I got the absolut correct color pen to correct the spots. Perefect. Thank you!!!”

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Posted 5 years ago

“easy to find the color you need”

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Posted 5 years ago

“People are nice, but the 089 2018 pearl white doesn’t match. I bought and used the Primer, color base, which is too white, color mid, which is pearl, but not enough to blend white color, and clear coat. I wanted to attach picture, so you could see the touch up spots on my car. Sadly I don’t see a place to do that.”

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Posted 5 years ago

“Easy enough to order,Stay tuned!!”

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Posted 5 years ago

“I received the product very quickly and the color was a perfect match for my 3+ year old Jeep. Highly recommended and will be keeping this on hand for years to come.”

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Posted 5 years ago

“It was fairly easy to find what I needed and complete my order. But I still wasn't 100% sure that the color I ordered is the correct order for my vehicle. I sent my VIN number in a message with my order and asked that you please use it to make sure I had ordered the correct color. Ordering through your website would be better if along with year, make and model customers could include the VIN with the asked for information, or simply to look up the paint color they need using the VIN number only.”

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Posted 5 years ago

“I need repair of a minor scrape. I have used your pencils before this one is too big for that. we'll see how this works. I believe the kit should take care of it.”

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Posted 5 years ago

“This was the first time dealing with this company and not knowing how they would handle such a small compaint I was very pleased. They couldn't be kinder and sent me out a replacement item. Thank You!!”

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Posted 5 years ago

“Easy to use and understand website for ordering”

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Posted 5 years ago

“Very pleased with past purchases.”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews