TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TouchupDirect responded quickly each time I put a ticket in. I was hesitant that anything would be resolved using there digital ticketing system but was delighted. Each time there was a quick response and when I explained the issue they sent out the correct color that I needed even though it was no fault of their own. Thanks again TouchupDirect! Great paint and better customer service.”

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Posted 5 years ago

“Simple and easy site to use to select the proper color and product.”

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Posted 5 years ago

“Very easy to use no problems”

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Posted 5 years ago

“Finding the right color was easy, and the suggestions for which kit to get are very helpful. Thanks!”

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Posted 5 years ago

“The websight was easy to navigate”

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Posted 5 years ago

“Ordered on a Friday, got my product on Monday. That was without paying extra for rush delivery.”

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Posted 5 years ago

“I haven’t heard back from my request for return unfortunately.”

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Posted 5 years ago

Hello, Thank you for taking the time to provide feedback. It looks like one of our support agents has already reached out with a solution, but if you need anything else, please feel free to give us a call at 855-600-8160. Thanks,

Posted 5 years ago

“Haven't rec'd'em yet0”

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Posted 5 years ago

“So far so good. Haven’t seen the product yet,”

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Posted 5 years ago

“I can find out what I need to paint my car here.”

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Posted 5 years ago

“Website was easy to use. Found what i needed easily.”

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Posted 5 years ago

“U guys r good”

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Posted 5 years ago

“Your vehicle menu tree makes it easy to select the right color. No guesswork, no need to bother customer service. It's all there, fully explained. I'm a repeat customer who appreciates your products, your service and the quick order fulfillment. Thanks, guys.”

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Posted 5 years ago

“Quick and easy to order. Makes it convenient to order packages for items that you need.”

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Posted 5 years ago

“Ordering was very easy, but I just ordered over the weekend, so I haven’t received it yet. Really hope it’s a good match! I have used other products in the past and was not happy with them. Really hoping this is better!”

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Posted 5 years ago

“No comments. So far all good.”

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Posted 5 years ago

“All good from order to arrival.”

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Posted 5 years ago

“easy to find product and buy”

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Posted 5 years ago

“Great site, easy to use”

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Posted 5 years ago

“Have used product before. Worked great!”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews