TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website very easy to find what you need and easy to use”

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Posted 3 years ago

“Easy to order.... hope the color is a match!”

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Posted 3 years ago

“because I received the correct product and the customer service was superb. excellent.👍”

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Posted 3 years ago

“Easy to navigate”

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Posted 3 years ago

“Service was excellent”

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Posted 3 years ago

“Really easy website and good prices.Glad to be able to get the color I need to get my project done.”

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Posted 3 years ago

“Super easy ordering online, and I look forward to receiving my kit!”

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Posted 3 years ago

“Easy to use website and good pricing”

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Posted 3 years ago

“...........”

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Posted 3 years ago

“Items were delivered promptly and I am very satisfied with the customer service.”

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Posted 3 years ago

“Although I could not provide all the info needed the customer care team did all they could to assist. In the end I could not find the exact match. I appreciate the time and effort and honest communication. I’ll buy for my other cars and thankful for the experience”

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Posted 3 years ago

“So far so good”

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Posted 3 years ago

“User friendly site, haven’t received my order yet, keep you posted.”

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Posted 3 years ago

“Had a question about my order and they were very quick to respond back”

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Posted 3 years ago

“will submit an opinion after i receive my paint. thanks, wayne”

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Posted 3 years ago

“Easy to navigate the website”

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Posted 3 years ago

“Great job took care of my problem”

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Posted 3 years ago

“Overall I am happy with this product, however I have one big concern with what I received. The kit I received was for my white Tesla 3 which I followed per instructions. When I finish following instructions I had a grayish tint over the entire area I worked on. What is causing this? Countless hours wet sanding the gray tint, I decided to do some tests. Using bright white coated sample chips, I followed instructions on number of coats except using primer one one sample and not on the others. The chips I sprayed without the gray primer looked very nice, but the chip with the gray primer could not be covered..even with double the recommended white applications! With white finish, I encourage you to supply a white primer.”

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Posted 3 years ago

“Great service - shipped same day!”

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Posted 3 years ago

“The tip of the color pen applicator remained hard with the paint making it a little difficult to evenly spread out the color.”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews