TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,859 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Full disclosure of price upfront would have been nice. If the purchase price is going to be at least $10 more than the price shown when you are choosing the product, the $10 should be shown or there should be a note somewhere upfront that each product requires an additional $10 sealant purchase. I still would have purchased with the disclosed higher price, but you make it comes off as a bait and switch, which will make me take the time to check another site or two to comparison shop next time.”

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Posted 6 years ago

“Your product works well”

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Posted 6 years ago

“no”

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Posted 6 years ago

“THANKS - products were fine...but packaging of your product bad...even 1 bottle of second replacement shipment was damaged due to poor packaging choices.”

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Posted 6 years ago

“.”

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Posted 6 years ago

“not enough experience with the purchase/delivery/product yet to rate.”

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Posted 6 years ago

“delivery time was too long.”

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Posted 6 years ago

“Ordering was a bit difficult. After filling in fields, I had to keep going back and reentering the data.”

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Posted 7 years ago

“I only have a problem with you. Why do I have to buy two jar or two pen? I need one. Thanks”

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Posted 7 years ago

“M”

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Posted 7 years ago

“Good”

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Posted 7 years ago

“thank you.”

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Posted 7 years ago

“All ok”

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Posted 7 years ago

“First order of paint, there was not enough paint in the can to paint a single fender. VERY frustrating experience. The paint should have been in the same size as the clear coat.”

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Posted 7 years ago

“Easy to order; will see how the products work once it warms up a little, and we have a chance to use them.”

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Posted 7 years ago

“There was an apparent shipping error and I didn't receive the correct color. Your email response was appreciated and I'm awaiting the correct color to arrive.”

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Posted 7 years ago

“Too early to tell really. Ask me after the product has arrived and been used”

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Posted 7 years ago

“none”

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Posted 7 years ago

“It was convenient...easy to find what I needed...paying via Amazon, but the shipping cost at the end was an unpleasant surprise.”

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Posted 7 years ago

“Payment screen hard to use”

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Posted 7 years ago

TouchUpDirect is rated 4.6 based on 13,859 reviews