TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing how many purchases are made on-line & how many companies sites say when you complete order something like "Invoice or Order Confirmation will be emailed to address provided" & none received. W/in minutes of placing order w/Touch Up Direct (yesterday), I had my email confirmation. Next day (today) received status update that my order is being worked prior to shipping. So far (even w/COVID business delays & placing order on a Sunday) a 5 star review!”

Helpful Report

Posted 4 years ago

“Easy to find what I was looking for”

Helpful Report

Posted 4 years ago

“This is the third time I have ordered from you, unlike others you don’t go through the whole purchase until at the end you are required to buy the clearcoat or you cannot purchase the paint.”

Helpful Report

Posted 4 years ago

“Easy step by step ordering.”

Helpful Report

Posted 4 years ago

“Very easy to use”

Helpful Report

Posted 4 years ago

“Easy. Fast and quality products.”

Helpful Report

Posted 4 years ago

“so far so good. I hav en't put the paint to the test yet but everything arrived and was complete”

Helpful Report

Posted 4 years ago

“At first I was upset because part of my order was missing. I messaged them and within 24 hours they responded, sent the missing items and refunded the shipping costs to me. I am very pleased with this company.”

Helpful Report

Posted 4 years ago

“Your company is very responsive to requests for information and guidance...I hope your product will exceed my expectations”

Helpful Report

Posted 4 years ago

“Easy to order the complete kit you need. Thanks”

Helpful Report

Posted 4 years ago

“Awesome!!!”

Helpful Report

Posted 4 years ago

“Website was easy to use”

Helpful Report

Posted 4 years ago

“Perfect color match. Received quickly (even with SARS-CoV-2 shut down). Good price, and easy ordering. Finally a place where you get what your expecting. 5 stars and a recommendation from me.”

Helpful Report

Posted 4 years ago

“James went above and beyond to help me”

Helpful Report

Posted 4 years ago

“Nice web page. Easy to use!”

Helpful Report

Posted 4 years ago

“Website makes it easy to choose the correct paint for your vehicle. The 2 step process using color and then clear coat give a professional look.”

Helpful Report

Posted 4 years ago

“Spot On! These guys are AWSOME!”

Helpful Report

Posted 4 years ago

“Great product and people.”

Helpful Report

Posted 4 years ago

“The paint from Touch Up Direct was an exact match for my 2008 Ford Focus, and it looks much better with the scratches covered.”

Helpful Report

Posted 4 years ago

“I believed the name of the staff member's name is Gene. He helped me receive the 15% discount. Thank-you!”

Helpful Report

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews