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TouchUpDirect Reviews

4.6 Rating 13,860 Reviews
91 %
of reviewers recommend TouchUpDirect
4.6
Based on 13,860 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Returns Process
Easy
Read TouchUpDirect Reviews
Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
TouchUpDirect 5 star review on 18th September 2024
Brad From Ohio
18
Anonymous
Anonymous  // 01/01/2019
You have a great product line and even better customer service. Aby responded to my online request within a day and processed a replacement order immediately. Aby was very professional and personable, and represents TouchUpDirect very well...please pass on my thanks and sincere appreciation! Thank you.
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Posted 4 years ago
Easy to navigate website and find the correct product. Great communication.
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Posted 4 years ago
The site was easy and helped me quickly locate exactly the right color and kit.
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Posted 4 years ago
The product was clumpy no matter how much I shook it. I contacted customer service and they were not very helpful or accommodating. I would not recommend this product.
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Posted 4 years ago
Mary Jean is Awesome .... Great Customer Service, Very Professional ...... Thank You ..... Ron
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Posted 4 years ago
Site is easy to use, and have what your car needs
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Posted 4 years ago
Website is very detailed and easy to use. Thanks!
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Posted 4 years ago
Very easy to get what I needed
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Posted 4 years ago
Customer service is excellent
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Posted 4 years ago
Very good response
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Posted 4 years ago
My questions via email concerning my order were answered almost immediately. This is my first order with this company so I didn’t know what to expect. I have not been disappointed, confidence has been built by how they addressed my questions. I will buy from them again and most definitely recommend to others.
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Posted 4 years ago
Prefer not to be placing an order and have add-ons pop up after I pick something. I would have ordered the extras to begin with if they are presented. Have not received yet but you have shipped.
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Posted 4 years ago
So easy to use your site and can't wait to get my touch up!
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Posted 4 years ago
Mary Jean is the best customer service representative I have ever had. She was patient and professional and assisted me with all my requests. Touch Up Direct is very lucky to have such an employee.
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Posted 4 years ago
Excellent service! Replied in a timely manner. Will certainly recommend!
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Posted 4 years ago
As a first time car painter, I made some errors that cost me a lot of time and money. James was extremely helpful in fixing my issues. He even provided me with some additional product for free to help finish the job.
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Posted 4 years ago
very helpful in finding the correct color and offering multiple types of applicators.
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Posted 4 years ago
All avaiabe colors made it easy to correct the right one.
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Posted 4 years ago
Awesome product, recommend it 100%
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Posted 4 years ago
Order process was easy, follow up information great, Will await product for review
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Posted 4 years ago
TouchUpDirect is rated 4.6 based on 13,860 reviews