TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was easy to maneuver Thur the site”

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Posted 4 years ago

“Was easy and quick”

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Posted 4 years ago

“Very user friendly website. A little pricey, but given current situation, understandable.”

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Posted 4 years ago

“Simply the best”

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Posted 4 years ago

“very easy to navigate”

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Posted 4 years ago

“Easy website for placing orders.”

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Posted 4 years ago

“Haven’t received it yet”

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Posted 4 years ago

“Quick and easy ordering!”

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Posted 4 years ago

“I ordered for the 2nd time a Porche Carrara White aerosol paint to redo my door. It came Siver Metallic. My whole project is ruined! I would recommend to try it first in a non essential metal or car part before applying it on you car. I had previously received a can from them and it had no issues, so I trusted that this can would do the job...”

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Posted 4 years ago

Hello George, Thank you for taking the time to provide feedback. I'm very sorry to hear about the trouble with the project. You are correct that you should always test the paint before you apply it to your vehicle. We include a test card with every order for this reason. That said, there's no excuse for the wrong color to arrive. We certainly understand what it means to be set back on a project like this. I see that you already have a support request open with one of our agents. I'm confident they will be able to offer a solution to the issue. In the meantime, please do not hesitate to reach out if you have any other questions or concerns. Thank you, Lonnie T.

Posted 4 years ago

“So far I'm just ordered my paint last night so obviously still waiting. But the color matching was easier than I thought to find out what my body paint on my truck was.”

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Posted 4 years ago

“I just knew it was going to be hard to order the right color. You system made if very easy. Thank you.”

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Posted 4 years ago

“Website made it easy to find my paint”

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Posted 4 years ago

“They have the colour that I need and it appears the all of the bits that I need, depending on the job.”

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Posted 4 years ago

“Fast professional service!”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Seamless service”

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Posted 4 years ago

“Easy to order and pay for product. Nice web site for what i was interested in for auto paint.”

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Posted 4 years ago

“Process was straightforward and better than some of the other competitor websites.”

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Posted 4 years ago

“Very prompt in acknowledging the order and getting shipping information out.”

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Posted 4 years ago

“Responsive to correcting my mistake in ordering. Fast delivery.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews