TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,859 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,859 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer support as in being able to reach someone is very poor!! Also color is not like the factory as the pearl is a little disappointing.”

Helpful Report

Posted 2 years ago

“Quick response from customer service ! Needed help in converting my paint code into your specific offerings.”

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Posted 2 years ago

“Great color match and clear coat! However, the round metal tubes should come with a small, flat, plastic base the paint tubes can easily fit in and out so they will not fall over and make a potential spill or a two-hand touch-up. Also, the paint tube for clear-coat should not come with a color-band right below the plastic cap -- just the words "clear-coat" in black type since it was the same color as my red touch-up paint and every time I wish to use, I almost mix up the color with the clear tubes!”

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Posted 2 years ago

“I ordered paint with Clearcoat the match was perfect was delivered when they said it would it was for a 2010 honda civic so it was an older vehicle”

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Posted 2 years ago

“My Touch up paint color was perfect match to my car and it looks great!”

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Posted 2 years ago

“It take to long to ship as standard shipping, and no clear video to show how to use the pen as you do it by your self, like paint scratch or doctor color. I still not even received my paint pen tell now”

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Posted 2 years ago

“Great company”

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Posted 2 years ago

“Great Product”

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Posted 2 years ago

“easily tracked down the right color. Prices very reasonable”

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Posted 2 years ago

“absolutely loved it. great customers service as well”

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Posted 2 years ago

“The paint match 100% just perfect 👍”

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Posted 2 years ago

“Touch up direct has all the hard to find matching paint colors for my motorcycle and automobile needs. If they don't have then no one does.”

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Posted 2 years ago

“This is my second order from Touchupdirect. The previous order was for Mystic Gold metallic for a 22 year old Lexus. The color match was nothing short of AMAZING! The newly painted rear bumper actually matches the body better than the original paint on the front bumper!”

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Posted 2 years ago

“Did the job and can’t tell where damage was and color matched”

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Posted 2 years ago

“Easy and fast”

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Posted 2 years ago

“Great product. Easy to use”

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Posted 2 years ago

“Totally matched”

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Posted 2 years ago

“Easy to find colors for different model autos.”

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Posted 2 years ago

“Very good overall experience !”

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Posted 2 years ago

“Touch Up was better than taking my Vehicle to a body shop to have it painted.”

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Posted 2 years ago

TouchUpDirect is rated 4.6 based on 13,859 reviews