TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice website. Easy to find what I was looking for that I couldn’t find in a retail store. Excellent communication.”

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Posted 5 years ago

“Easy to navigate”

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Posted 5 years ago

“Easy to order and fast delivery.”

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Posted 5 years ago

“Was easy to find what I needed. Ordering was very quick.”

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Posted 5 years ago

“Simple and easy”

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Posted 5 years ago

“Touch up direct is the bomb. So easy to order the correct color its crazy. And the constant communication is awesome. Highly recommend them.”

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Posted 5 years ago

“It was quick and easy to order my touch up paint. Hope it's that quick and easy to touch up my car”

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Posted 5 years ago

“easy to order”

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Posted 5 years ago

“Very enjoyable & informative experience!!”

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Posted 5 years ago

“Product kit descriptions were very helpful in knowing what was needed.”

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Posted 5 years ago

“Worked with Sam on a refund issue and he was very professional and understanding as well as helpful through the whole thing. I would definitely recommend them based on this experience I had.”

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Posted 5 years ago

“The sudden warning about needing clear coat needs to be placed somewhere else besides the point of sale. It seems like a potential BS up-sell. Otherwise, it’s all good. Thank you, looking forward to taking a few OCD issues off my plate 👍”

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Posted 5 years ago

“Paint did not match my car unfortunately and it is very obvious. I even followed the directions in terms of the amount of coats and time but unfortunately paint still did not match when it was dry.”

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Posted 5 years ago

Hi Mary, Thank you for taking the time to provide feedback. Have you reached out to our support team regarding the color issue? In most cases, we can correct any color issue and send out a replacement order. Our support team can be reached by emailing help@touchupdirect.com or by calling 855-600-8160 - Lonnie T.

Posted 5 years ago

“Super good service”

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Posted 5 years ago

“Easy to navigate website. Found my Paint color code right away and check out was straightforward.”

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Posted 5 years ago

“Very easy to place an order”

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Posted 5 years ago

“waiting to receive product. ordering process was good.”

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Posted 5 years ago

“Easy shopping.The right products for my car.”

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Posted 5 years ago

“Seems to be just what I needed to fix my husband's car. Eager to receive my order!😄”

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Posted 5 years ago

“They answered all my questions quickly and educated me how to find the right color for my car. Very nice !”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews