TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The ordered touch up paint is on the way so I can't comment yet on the quality of the product but the ordering process was smooth and easy using Amazon. I chose TouchUpDirect after looking at all the other touch up paint sites. Prices were about the same for all but the design of this product looked to be the easiest and most effective way to apply. Will find out for sure when it arrives.”

Helpful Report

Posted 4 years ago

“Website was quick and easy”

Helpful Report

Posted 4 years ago

“Easy to find correct color and variety of choices in touch up kits at reasonable price s.”

Helpful Report

Posted 4 years ago

“Product arrived much sooner than expected.”

Helpful Report

Posted 4 years ago

“Absolutely great product. Bought this for every car I've owned and will continue to for the next one.”

Helpful Report

Posted 4 years ago

“Quick and easy”

Helpful Report

Posted 4 years ago

“I had to change my order. Customer Service was outstanding. Thank you Mary Jean.”

Helpful Report

Posted 4 years ago

“Easy to find - Easy to order needed touch up paint.”

Helpful Report

Posted 4 years ago

“After deep scratching my vehicle, I was driven to find a cheaper alternative to professional detailing. I came across your site and found the color and diy videos very easy and informative. I have yet to use the products but after review blogs and watching YouTube videos of people using said product it left me comfortable to proceed in purchasing it. When I eventually receive the product, I hope to again leave a review as a satisfied customer.”

Helpful Report

Posted 4 years ago

“The purchasing process was great. I am now waiting for my merchandise. Thank you.”

Helpful Report

Posted 4 years ago

“quick and easy to look up paint color... just ordered so haven't received yet.”

Helpful Report

Posted 4 years ago

“Easy and fast finding proper color, with online ordering. Follow up was also fast with conformation and order status. RB Erie, IL”

Helpful Report

Posted 4 years ago

“Site was easy to navigate to obtain selection of product and details of product being selected was very clear.”

Helpful Report

Posted 4 years ago

“It was easy to find the product I needed!”

Helpful Report

Posted 4 years ago

“Great product”

Helpful Report

Posted 4 years ago

“Shipping was good, the paint match was good . The primer was dry and when it came out of the pen it was thick and you could not put it on evenly , but the worst think was the clean coat it ran out the pen like water and ran down the side of my car . I used paint pen before and they been hit or miss but this was down right the worst!”

Helpful Report

Posted 4 years ago

Hi Kevin, Thank you for the feedback. I'm sorry to hear about the issues with the product. I've forwarded this review to our support team, and someone should be reaching out to you soon. Thank you,

Posted 4 years ago

“Fast response, quality answers. Also fast shipping.”

Helpful Report

Posted 4 years ago

“haven received paint yet hope it matches”

Helpful Report

Posted 4 years ago

“It was easy to shop your site. Everything was clear and I had no trouble finding what I needed for my car. Thanks!”

Helpful Report

Posted 4 years ago

“Easy to use website. Being a senior, sometimes I find it hard to navigate some websites. This one was a breeze.”

Helpful Report

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews