TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great to know that you can get an exact color match for your automobile and pay a reasonable amount for it. Great products and service”

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Posted 4 years ago

“Would be a better rating if I didn't have to create an account to see the status of my shipment from your email to me.”

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Posted 4 years ago

“Great response and answered my.”

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Posted 4 years ago

“Great product information so I could figure out exactly what I needed for my project.”

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Posted 4 years ago

“Easy to work with and great customer service”

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Posted 4 years ago

“Have complete kit in stock. Excellent transaction.”

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Posted 4 years ago

“The communications was great with Mary, and it seems like everything is being taken care of! Great experience all around!”

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Posted 4 years ago

“The paint went on smoothly. I followed the directions and waited 20 minutes between coats. I let it dry overnight. When I tried to apply the clear coat, the paint would come up. I tried again to apply more paint to smooth out the paint. The next day I again tried to apply clear coat and had the same problem. Very disappointed”

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(Jeep) - Posted 4 years ago

“The order came in a timely manner.”

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Posted 4 years ago

“Very easy website to navigate.”

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Posted 4 years ago

“Ordered from you before and the color matches!!”

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Posted 4 years ago

“The color was completely wrong. The code on the order website is inconsistant with the color provided. The code is for PBM which should be steel blue metallic, not ocean blue metallic. I ordered from a different vendor”

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(Jeep) - Posted 4 years ago

“Great Service!”

TouchUpDirect 5 star review on 25th December 2020

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Posted 4 years ago

“Great color match on my previous paint order”

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Posted 4 years ago

“Great website to navigate”

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Posted 4 years ago

“Very easy to order”

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Posted 4 years ago

“I had a concern and emailed them, they (Mary) replied very quickly and resolved my issue.”

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Posted 4 years ago

“great company, fast shipping, great product (and yes it was a perfect color match)! thanks guys!”

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Posted 4 years ago

Hi Ken, Thanks for the feedback! I'm thrilled to hear about your positive experience with our company! Best, Lonnie T.

Posted 4 years ago

“Excellent product and excellent customer service!”

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Posted 4 years ago

“Haven't tried the paint yet, but the customer service is great! My order was incomplete, but was remedied right away. Very pleased so far.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews