TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“just received my paint kit,thanks for fast service good doing business with you”

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Posted 4 years ago

“For right now I am happy until I see the paint I will put my review”

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Posted 4 years ago

“Ordering was easy!”

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Posted 4 years ago

“Great selection”

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Posted 4 years ago

“you sent my order to something called postage one. it sat there for 2 days. i paid extra for fast delivery and it sat there for 2 days.”

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Posted 4 years ago

“Just very easy to find what one is looking for.”

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Posted 4 years ago

“Shopping experience was easy and I was able to pay through my amazon account, which made the experience even easier.”

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Posted 4 years ago

“Very easy and convenient”

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Posted 4 years ago

“I need more support for my order until I get it. I have placed an order on 31 July but I haven't get it up to now, the reason from your side that was wrong address but I have used same address for another shop, I got my order within 4 days from my order... Hope it's only my bad luck and not the practice of your company”

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Posted 4 years ago

“Color does not match with the original paint.”

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(Jeep) - Posted 4 years ago

“Easy to use website.”

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Posted 4 years ago

“There is nothing that replaces human communication, you seem to not have a contact number to discuss issues with your product, if there was one I would move forward and purchase your product, but since you appear to lack this super important choice, I am going to have to go to another manufacturer. Feel free to call me at 516-398-6451. Bill”

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Posted 4 years ago

“Great color match and timely shipping.”

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Posted 4 years ago

“Questions were answered accurately and timely. Communication was on time and direct/”

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Posted 4 years ago

“At this point I can say that the ordering process was smooth and easy. Will have to follow when I receive the product.”

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Posted 4 years ago

“Quick, to the point and very helpful.”

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Posted 4 years ago

“Easy to use.”

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Posted 4 years ago

“I am a first time customer to this company. I bought a touch-up kit with the clear coat. I was skeptical about a color match but the pieces I had planned on painting were new replacement parts from Jeep and there was no other option when they came in a black prep coat. I was going with silver metallic. After prepping them and priming them with a good quality primer I applied the TouchUp paint. It laid down nicely and did not run at all. Once I put on the clear, the metallic came alive. Overall, I am very pleased with the quality of paint and how remarkable they were able to match the factory color. People have commented that it looks like a professional body shop did the respray. For around 50.00 in paint and clear, the pieces match exactly with the rest of the paint on the Jeep and I estimate I saved hundreds of dollars from having a body shop shoot the pieces. I will be a return customer in the future as there are always little projects on cars that could benefit from what this company has to offer. Thank you TouchUp for being reasonably priced, accurate on your color match, and quick on shipping.”

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Posted 4 years ago

“Very good....was easy to order and coupons made it very affordable as well. Would order again.”

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Posted 4 years ago

“Very efficient.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews