TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, easy to find my paint#, auto, etc. and purchase. The drill down you have makes lots of sense and reminds me of my old friend who wrote the drill down algorithm for Amazon years ago. Congrats from a user.”

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Posted 3 years ago

“Great customer service!”

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Posted 3 years ago

“Customer service was very prompt at remedying my problem with color match issue.”

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Posted 3 years ago

“Your site was easy breezy bought paint from you guys before no problem.”

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Posted 3 years ago

“price and customer service were excellent, delivery took the full 14 days”

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Posted 3 years ago

“Delivery was timely. Customer service was good. A little pricey, but the only interior color matching I can find. Product is easy to use. Original color coat with recommended clear coat combo did not match. They replaced the product, at no charge, with different color coat base and different clear coat. Closer to original color, but still too light. After painting part for third time, I just went ahead and put it in car.”

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Posted 3 years ago

“Easy to order from, good paint selection and directions for doing the work.”

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Posted 3 years ago

“Found the color code of my car paint, went to your site and ordered it. The nice thing was I could pay through Amazon. Very easy. I've ordered paint for my other HHR awhile back from you and also had a good experience. This review is for my order experience. I don't have the product yet.”

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Posted 3 years ago

“Once received if the color is right, the fine entire experience will be superb. All great so far.”

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Posted 3 years ago

“The pen tip fell out and leaked paint everywhere.”

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Posted 3 years ago

“Easy to use”

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Posted 3 years ago

“Thanks for your assistance and quick response time. Great customer service.”

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Posted 3 years ago

“Great customer service. I had a tricky color matching problem and they responded right away and kept with it until we resolved the situation. Will certainly be a repeat customer!”

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Posted 3 years ago

“Great instructions...hope the product is as good.”

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Posted 3 years ago

“Mary answered me very quickly and satisfactorily. Aby Was extremely helpful when I ordered this product so far so very good As you know this is my second kit because I misplaced my first kit so I’m glad you had all my previous information about the car color Denise Andrews”

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Posted 3 years ago

“So far the shopping experience was great. Waiting now for the actual product to arrive. Do hope it’s what I need to repair the scratches.”

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Posted 3 years ago

“Had the correct color I needed. Ordering was fast and easy.”

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Posted 3 years ago

“They are a nice company to deal with !”

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Posted 3 years ago

“Great customer service. On-time delivery. The color was right on point and the pen/marker is easy to use. You will save a ton of money not having to go to a place for touch-up paint. I suggest using TouchUpDirect.”

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Posted 3 years ago

“Very good service I hope the product is as good”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews