TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

Write Your review

Tell us how TouchUpDirect made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website was vary easy to navigate so far so good we will see how shipping goes”

Helpful Report

Posted 4 years ago

“Still waiting to receive the shipment. I would have done the 10% discount but didn't want the emails”

Helpful Report

Posted 4 years ago

“nothing at this time”

Helpful Report

Posted 4 years ago

“The website was easy to understand and make a purchase. Thanks.”

Helpful Report

Posted 4 years ago

“The woman that helped me with the return was amazing and very nice! I will definitely be back simply because of the ease of return and customer service.”

Helpful Report

(Jeep) - Posted 4 years ago

“product was easy to use even for someone like me that has never done this kind or repair.”

Helpful Report

Posted 4 years ago

“It was easy to select color as I had color code from car sticker”

Helpful Report

Posted 4 years ago

“Easy to use web site, offer good help to non-painter like me, delivered in short time and matched perfectly, thank you”

Helpful Report

Posted 4 years ago

“Website was very easy to use”

Helpful Report

Posted 4 years ago

“10 percent discount after I was sitting on the fence”

Helpful Report

Posted 4 years ago

“Pen applicator totally stopped working after 2 dabs. Might of been good if applicator didn’t stop putting out paint”

Helpful Report

Posted 4 years ago

“Very easy to use to get the exact color you need, at a very fair price.”

Helpful Report

Posted 4 years ago

“I have not received the paint YET,! But in ordering, it has been a pleasant experience,”

Helpful Report

Posted 4 years ago

“All of my concerns were addressed promptly . Amazing customer service!”

Helpful Report

Posted 4 years ago

“Have not used it yet. There was no heads up if it was shipped. It came USPO I did t know it was sniped but there it was. P mo”

Helpful Report

Posted 4 years ago

“Spilled mine by accident sending a replacement no charge. That is standing by a product.”

Helpful Report

Posted 4 years ago

“The color was a perfect match. I will recommend you to anyone who asks.”

Helpful Report

(Jeep) - Posted 4 years ago

“Pen, small brush. Perfect match to my 1994 Corvette original paint. This was 2nd order as i live in a hot climate and first order dried out between use. I suggest storing in refigerator. Practice paper and full instructions really helps for a perfect job. All my buddys are ordering. Thanks.”

Helpful Report

Posted 4 years ago

“Perfect match on my RAM 2500 door sill repair. Was concerned but it looks like it did when it was new again. Shipment took a bit longer time due to CV-19 but it is understandable. good communication will keep these guys hand in case i every need them again.”

Helpful Report

Posted 4 years ago

“25% restocking fee”

Helpful Report

Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews