TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with the color match and they sent me out a new can right away. The quality of the paint match is great!”

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Posted 4 years ago

“great company”

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Posted 4 years ago

“Great help from Mary Jean helping me find my order. Outstanding!!”

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Posted 4 years ago

“My first shipment was lost in the US mail. Your customer service person Aby, who is very nice, sent another by a different carrier. Very courteous.”

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Posted 4 years ago

“While I wasn’t able to take advantage of the BOGO half off special j was inquiring about, the customer support team clearly and effectively explained why and I”

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Posted 4 years ago

“Easy shopping”

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Posted 4 years ago

“Functional website”

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Posted 4 years ago

“Easy to use Website. Found exact color match with car's paint code. Product shipped quickly, can't wait for its arrival for my specific project application.”

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Posted 4 years ago

“Bmw frozen bronze is a matte finish, the touch up you sent is a gloss finish though label says frozen bronze.”

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Posted 4 years ago

“Trusty and responsible team. Recommended %100”

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Posted 4 years ago

“Is this scam? never received what paid for!”

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Posted 4 years ago

“I'm very happy with the help that a get from them super nice people highly recommend it”

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Posted 4 years ago

“Best customer service ever!!! They are one of the best companies I have ever had the pleasure of dealing with and the product is amazing. I will be back as well as I have 2 family members ordering as well 5 star rating for sure!!!”

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Posted 4 years ago

“Good experience and had my special paint for my BMW.”

TouchUpDirect 5 star review on 13th December 2020

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Posted 4 years ago

“Even though the questions submitted were regarding using TouchUpDirect for the finishing process on an electric guitar, Mary Jean was prompt and thorough in answering the questions to the best of her ability. I will definitely be using their products in the build of my next guitar. Outstanding customer support on outside the box questions!”

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Posted 4 years ago

“Requested a color based on the color code in my recent purchase of a 1967 car and learned the color was changed. Got a new pen bi questions asked and worked perfectly. Thank you”

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Posted 4 years ago

“Website easy to navigate. Product kit selection is great with prices in line with industry. Product shipped same day.”

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Posted 4 years ago

“EASY TO NAVAGATE YOUR SITE, YOUR PRICE IS HIGHER THAN THE OTHER TWO SITES I VISITED, SO I AM HOPING FOR A DEAD ON MATCH KINDEST REGARDS TIM MORGAN PALM HARBOR FLORIDA TEMP TODAY 76 DEGREES”

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Posted 4 years ago

“fast service, great response time to questions”

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Posted 4 years ago

“Very easy to order. I’ll have to write a review after I spray on for color.Seems very positive with all the reviews”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews