TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for having everything.”

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Posted 4 years ago

“Sam with customer service was great!”

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Posted 4 years ago

“Web site was easy to order and reasonable prices.”

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Posted 4 years ago

“Easy to use website, finding the right color for my car was simple and the website showed where to look on my car to find the color code. ⭐️⭐️”

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Posted 4 years ago

“Helpful information.”

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Posted 4 years ago

“Perfect color match and how to information for using the product. Excellent!”

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Posted 4 years ago

“great job done on my car”

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Posted 4 years ago

“Excited to get the touch up paint and hope it’s as good as your service has been!”

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Posted 4 years ago

“I purchased the paint I needed as I have done before. Waited for over a week for a tracking number on a supposed two day turn around. Finally after contacting customer service and getting the run around, days later I was sent an email saying that the toner needed to make my color was discontinued and they’d refund me. Waited a week for the refund. Oh. By the way. The product is STILL on the website for others to order and go through what I went through. That’s good business practice right there.”

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Posted 4 years ago

“Easy to find the correct color needed for my vehicle.”

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Posted 4 years ago

“my issue was the fact that chrysler created two different colors and claimed that they both matched my 07/08 Chrysler Aspen color .......Cognac Crystal Pearl, and like most stuff Chrysler does over the past 20-40 years, well they were incorrect........I love 95 % my SUV ............ and not so much with Chrysler as a car builder, or a keeper of promises. Touch up direct did there very best and have very capable customer support people. tracy”

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Posted 4 years ago

“I am an 80-year-old woman and using your spray auto paint I was able to paint several large areas on my 11-year-old car. It turned out excellent! No runs - no drips - perfect color match. Thank you thank you thank you!”

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Posted 4 years ago

“Easy to order , my paint color was right on!”

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Posted 4 years ago

“I have minor damage to my 2015 Nissan Frontier truck. The scratches are deep and I was worried about eventual rust. The website was perfect and in less than 5 minutes, I had my paint ordered. Thanks for making this real easy! Susie Davis”

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Posted 4 years ago

“The applicator brush was substandard to say the least. Wild brush hairs pointing off in another direction while trying to fix the scratch on my gas tank. Wasted so much product trying to straighten the paint bristles with a paper towel. Total waste... Not happy at all..”

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Posted 4 years ago

“I appreciate your kind of help. I ordered a paint from you and was a problem (I did ordered a wrong color). Talked to a customer service and I got a satisfactory help. Thank you again.”

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Posted 4 years ago

“Color match perfect”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Great service and on point! 10 stars!”

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Posted 4 years ago

“Amazingly quick order fulfillment!! Will buy again:-)”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews