TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service! I was having some trouble with my touchup pens I bought (matched my vehicle perfectly) the tip on the pen was just pulling the touch up off because its so firm. Jason responded to my email right away and offered a quick solution. I would highly recommend this company!”

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Posted 4 years ago

“Very easy web site to select a very broad selection of products. I would like to see additional information on best way to use the respective products to help educate the customer to make the best choice and get best results.”

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Posted 4 years ago

“I needed some technical support and suggestions. Response was quick and efficient. Thank you!”

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Posted 4 years ago

“I received a damaged van of spray paint. TUD is replacing it at no cost. There was no hassle. I appreciated the good customer service.”

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Posted 4 years ago

“website is easy to navigate”

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Posted 4 years ago

“Great follow up customer service after a slight issue with original shipment! Thanks to Mary in Customer Service!”

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Posted 4 years ago

“Order process was very easy, product description was clear and easy to follow”

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Posted 4 years ago

“Paint match is extremely poor. Gave factory code for silver and is blue.”

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Posted 4 years ago

“With this kit of your high quality matching Alabaster White paint for my ML350, I hope to be able to match the quality, consistency, durability and color that the professional achieve. Everything I have read so far leads me to believe that will be the case. Only time will tell.”

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Posted 4 years ago

“Very fast service, for my scratched Harley!”

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Posted 4 years ago

“Easy to use site.”

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Posted 4 years ago

“it would be nice if there were a quick ship option”

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Posted 4 years ago

“Information request and directions for ordering concise and easy to follow.”

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Posted 4 years ago

“I received a shipping notification within hours of ordering and the next morning had a thank you email from TUD. Smart, fast and simple marketing/customer service.”

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Posted 4 years ago

“Website very easy to use. I enjoyed reading the background/history of the company. Hopefully, the paint will match better than what I received from a different vendor.”

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Posted 4 years ago

“I had a concern relating to an order I had placed. I must say I was astonished as to how quickly my concerns were put to rest. A most professional service and a pleasure to do business with.”

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Posted 4 years ago

“I purchased the spray can paint and clear coat. Shipped on time. Excellent match. Easy application.”

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(Jeep) - Posted 4 years ago

“This is only based on a coupon that was sent to my email that didn't work! When I receive the touch up paint and apply it, then that will be different. Hopefully I will do it beyond my satisfaction!”

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Posted 4 years ago

“Perfect transaction Paint is perfect match easy to apply”

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Posted 4 years ago

“So easy to select the color I needed”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews