TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice information and service”

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Posted 4 years ago

“Finding my exact color was so simple and easy. It only took a few minutes and my kit was ordered. I hope to have great results because we have two more cars to repair if this goes well. Thank you Touch up Direct!”

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Posted 4 years ago

“Customer service has been so helpful , I appreciate their prompt replies , since the Covid pandemic , customer service has been poor at so many companies , too many blame the Pandemic for lack of service”

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Posted 4 years ago

“painted left rear fender and turned out like new,perfect. highly recamended, good product.”

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Posted 4 years ago

Hi Thomas, Great job on painting your fender! I'm always thrilled to hear when our customers can achieve professional results. I know it's hard work, but I also know how rewarding it is once you're done. Thank you for taking the time to share your experience. Please let us know if you need anything else. - Lonnie T.

Posted 4 years ago

“Dried up paint in the primer tube. Lumpy paint in the finish coat. Unable to get anyone to answer a customer service phone. I have never been so disappointed with any on line purchase.”

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Posted 4 years ago

“Fast and Furious!”

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Posted 4 years ago

“James was very professional”

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Posted 4 years ago

“Great info on what you need to buy.”

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Posted 4 years ago

“If the paint color matches it will be awesome .”

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Posted 4 years ago

“Fast delivery and great instructions.”

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Posted 4 years ago

“Easy to find exactly what I as looking for.”

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Posted 4 years ago

“I needed to change my order. The only way to get help is through email or your contact page. I sent the request 40 minutes after my order and still haven't received a reply. Now I see my original order has shipped.”

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Posted 4 years ago

“Very fast shipping and package arrived in great condition 👍”

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Posted 4 years ago

“Exactly as advertised! I ordered PW7 Bright White for my new Jeep Bumper and the color looks just like the Jeep. Great product”

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(Jeep) - Posted 4 years ago

“Love the product and the service..”

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Posted 4 years ago

“Having ordered in the past and the match was perfect thank you for your quality product I now have a new project going I’ll let you know how this one comes out”

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Posted 4 years ago

“Quick and easy response great on line directions”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“I thought at some point in emails or when I signed up as a member on the site I saw an offer for 10% off when I bought something(or first order.) I called customer service but went on hold for around 10 minutes and gave up. When I went to check out I couldnt find anything ????”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews