TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Glad I found you're website. Thanks!”

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Posted 4 years ago

“I have used your products in the past on a 2015 Fiat 500. That’s why I decided to use your products again because the color match is spot on perfect.”

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Posted 4 years ago

“Very easy shopping experience!”

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Posted 4 years ago

“Good info on website!”

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Posted 4 years ago

“Website very easy to navigate.”

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Posted 4 years ago

“Website very easy to use! Put in my make, model and year and boom there were all my color choices. Very easy to pick the kit that I needed and place order!”

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Posted 4 years ago

“Good response time.”

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Posted 4 years ago

“Thank you for many options available online. Hope I chose the right color:) instructions are very useful too. Good website to navigate.”

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Posted 4 years ago

“very easy to find what you need”

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Posted 4 years ago

“Great job man! Thank you”

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Posted 4 years ago

“Absolute idiots! 3 weeks, 2 shipments and then all I get is clear coat- every employee should be terminated!”

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Posted 4 years ago

“Fabulous service!”

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Posted 4 years ago

“Quick, easy and painless process.”

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Posted 4 years ago

“Very good finding item and explaining questions”

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Posted 4 years ago

“Very understanding and truly outs the customer first.”

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Posted 4 years ago

“easy to use and very clear”

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Posted 4 years ago

“James responded to my request to follow up on non-delivery of my package that had been ordered almost a month earlier. He offered to send replacement product without prompting. As luck would have it, the parcel arrived a day after I had registered my complaint. Would be happy to deal with Touch Up again, with the proviso that they endeavour to expedite overseas deliveries or make it clear to overseas purchasers that there may be delays outside of their control.”

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Posted 4 years ago

“Great Service at all times. James kept in touch with me often to see if I had more problems. Bob Riley”

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Posted 4 years ago

“I love the website except that paying with PayPal using my iPhone (Safari) doesn’t work! I think it has to do with the pop up window process. It comes back to the site and says Shopping Cart Empty. I’m a web developer, by the way.”

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Posted 4 years ago

“Very fast and accurate.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews