TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,863 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,863 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paint did NOT MATCH UP AT ALL! Complete waste of time and money. I ordered Black Sapphire Metalic and what I got was no where near that. Followed instruction to the letter, tried several coats to darken it up, never worked. COMPLETELY DISAPPOINTED, DISSATISFIED and in fact it made it worse. Would not recommend this product at all if you want the exact match.”

Helpful Report

Posted 3 years ago

“You are not providing complete kit to touch up paint for the money you charged. other companies provide complete kit for the same cost.”

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Posted 3 years ago

“This is the second time ordering touch up paint. I anticipate this order will be as my previous order which was an exact match.”

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Posted 3 years ago

“Based on past experiences finding touchup paint, this experience was as surprise from beginning to end. I haven't received the product yet, but the process was terrific.”

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Posted 3 years ago

“Very easy process from beginning to end. Thanks!”

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Posted 3 years ago

“EASY TO USE THE SITE AND PRICES ARE GOOD”

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Posted 3 years ago

“I will what until I get it and use it!”

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Posted 3 years ago

“Website is easy to navigate. They have had every color I have ever needed, and i have had a lot of cars. The colors match original paint colors very well.”

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Posted 3 years ago

“I have used your paints before on a 70 Elcamino but it was just a shade light. Real close but what do you want for a paint being on a car for 20 years. Love your clear coat and primer.”

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Posted 3 years ago

“It would be nice if your buy one get one 50% was good for two different colors. I needed a total of three but could only afford to by two without the additional discount.”

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Posted 3 years ago

“The website was excellent. Selecting my color was very easy and the explanation of the different selections that I had available were very clear.”

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Posted 3 years ago

“Cannot find any information on my order!”

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Posted 3 years ago

“My first time shopping with touch-up-direct, they made it real easy finding pnt code, after that it was easy finding the color paint I was looking for”

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Posted 3 years ago

“Easy to complete Thanks”

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Posted 3 years ago

“Simple and efficient process to locate and order the specific materials needed. Helpful tips and videos on best practices for using the products.”

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Posted 3 years ago

“It was easy to find the paint I need Thank you can't wait to see how the match is”

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Posted 3 years ago

“Great service. Just waiting to receive material.”

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Posted 3 years ago

“Very easy to order and good product selection. Quite pleased with my experience ordering through TouchUpDirect.”

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Posted 3 years ago

“Excellent product”

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Posted 3 years ago

“Can't get an address right don't notify people when the order gets returned because they didn't put me right address on the purchase poor management”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,863 reviews