TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery. Product is exactly as described.”

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Posted 4 years ago

“Excellent customer service. Timely communications”

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Posted 4 years ago

“Payed for 2 day shipping. Is now 4 days later with no email its been shipped.”

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Posted 4 years ago

“The service is great. I had missed the special X-mas code but that was easily corrected after I contacted service desk. :-) Very service minded.”

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Posted 4 years ago

“Thanks Marry Jean :)”

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Posted 4 years ago

“The website made it easy to select the correct white color for my 2014 Audi. Then I forgot to add a web discount until after I placed my order. Customer service added my discount when I advised them of it.”

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Posted 4 years ago

“I've purchased 2 colors for my 2 vehicles and they're easy to use and a perfect match. I used the spray can to finish the installation of my led backup lights on my GMC Sierra”

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Posted 4 years ago

“Called in order. Very helpful. Got all my questions answered by the same person and did not get kicked around.”

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Posted 4 years ago

“I messed up my order and they were on top of it quickly. Customer service means a lot to me these days. Thanks again.”

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Posted 4 years ago

“quick and informative response”

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Posted 4 years ago

“The website was easy to get around.”

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Posted 4 years ago

“Easy to Order Can't wait to see how the paint performs on my repair”

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Posted 4 years ago

“Very good product!!! Worked and looked great!!!”

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Posted 4 years ago

“Had a bad experience with the pens. Seemed like they were old or watered down. Ordered the spray instead and had much better results. I also got some follow up on my comment about being dissatisfied with the pens. Got a response from Sam who apologized and offered to replace. He sent me the brushes to replace the pens that did not work. I was very impressed that they followed up and Sam was outstanding. With any product, there can be problems. In this case they certainly made lemonade out of lemons and I appreciate the commitment to service!”

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Posted 4 years ago

“Perfect match. Great quality.”

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Posted 4 years ago

“Great site , had what I needed, site was easy and info seemed good.”

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Posted 4 years ago

“Very fast and easy to find product and order”

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Posted 4 years ago

“Very good purchase”

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Posted 4 years ago

“Good match, fast shipping”

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(Jeep) - Posted 4 years ago

“Ok Great and easy”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews