TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Color Match was good. Had difficulty with applicator given it was a lower panel and the gravity feed was hit and miss. would have liked a brush option.”

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Posted 5 years ago

“Great! Thank you.”

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Posted 5 years ago

“Perfect matching paint. Spray cans work like professional paint sprayers. I am very satisfied with the paint and the pricing!”

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Posted 5 years ago

“easy use and good match”

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Posted 5 years ago

“I received the product in good condition and complete as ordered. I have used Touch up direct products in the past with good results. I will be using this kit shortly to repair some scratches. Quality products that work well.”

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Posted 5 years ago

“easy to purchase, order arrived promptly. thank you”

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Posted 5 years ago

“The color coats will not harden. Every time I tried to apply another coat of color or clear coat it would remove the old coat. It happened every time and I waited over 24 hours once and it still pulled off the old coat.”

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Posted 5 years ago

“I ordered a white ford YZ/Z1 oxford white and the paint DOES NOT MATCH it turns a little bit gray from the original. Order got late, customer service did not communicate until I call them to find out why it was late but I got a refund for the delivery charge. They have a great customer service do”

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Posted 5 years ago

“Am satisfied with the product and service”

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Posted 5 years ago

“I purchased the spray kit with primer, color coat, and clear coat. My first attempt was horrendous. I then watched a video on YouTube and produced a result that is indistinguishable from the original paint!”

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Posted 5 years ago

“web site was clear, delivery was fast Thanks”

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Posted 5 years ago

“Very pleased with product. I think price is a little high”

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Posted 5 years ago

“I was sceptical to say the least, especially the majestic gray color, in a spray can, on my 2017 F150, however this paint matched perfectly. When people see the bumper they cannot believe the paint was out of a spray can. I would recommend that you follow their instructions to get the best results.”

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Posted 5 years ago

“Ordering was easy, but 12 days for delivery is a bit long. Haven't received the order yet so I can't review the product”

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Posted 5 years ago

“Perfect color match on my 2002 Honda. User friendly web site. Very good product user tips. Well packaged, with on time Delivery.”

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Posted 5 years ago

“My review is strictly based on shipping. I have not yet received my product.to be able to speak to its quality. I paid $10 in shipping to have the order fedexed to me. I assumed that for that price it would be sent quickly. That has not been the case. It has been over a week and I have still not received it. Estimated arrival date has changed twice and it is now expected to arrive on 7/30 which is nearly 2 weeks from the date that I ordered it. I am very disappointed and will not be ordering from this company again.”

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Posted 5 years ago

“Received items quickly and as ordered. Customer service responded and addressed my questions.”

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Posted 5 years ago

“Paint was excellent but ordered it on the 16th and it didn’t arrive until 26th, so much for the 1-2 day shipping. When I contacted them on the 24th to ask where the order was it mystically was shipped the same day with tracking number. Still short of the shipping the paint kit seems to be of good quality with easy to follow instructions”

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Posted 5 years ago

“The paint and clear are terrific. I have had several people ask me about it after seeing on my car.”

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Posted 5 years ago

“Worked as described”

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Posted 5 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews