TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,862 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,862 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 2nd purchase, finding the correct OEM color was as easy this time as last. My previous order was delivered on time and 100% correct. The instructions and product resulted in a fantastic result. Thanks for being there !”

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Posted 4 years ago

“ISOPON Scratch and Stone Chip Remover comes with no instructions on the tube and there are none to be found on TUD website. It comes with warnings about dangerous content but no instructions on how to safely use it or apply it. How can I possibly use this stuff?!!!”

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Posted 4 years ago

“great follow-up and communication”

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Posted 4 years ago

“Ordering was easy and quick”

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Posted 4 years ago

“Haven’t used the product yet but the website is great 👍”

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Posted 4 years ago

“Concise, easy way to find an exact color match for your particular vehicle.”

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Posted 4 years ago

“I was surprised at the price of the can,do I then have to also purchase a clear coat”

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Posted 4 years ago

“𝕎𝕒𝕤 𝕧𝕖𝕣𝕪 𝕖𝕒𝕤𝕪 𝕥𝕠 𝕗𝕚𝕟𝕕 𝕥𝕙𝕖 𝕡𝕣𝕠𝕕𝕦𝕔𝕥 𝕣𝕚𝕘𝕙𝕥 𝕗𝕠𝕣 𝕞𝕖. ℝ𝕖𝕒𝕝𝕛𝕪 𝕖𝕟𝕛𝕠𝕪𝕖𝕕 𝕞𝕪 𝕥𝕚𝕞𝕖 𝕤𝕡𝕖𝕟𝕥, 𝕠𝕟 𝕥𝕙𝕖 𝕨𝕖𝕓𝕤𝕚𝕥𝕖.”

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Posted 4 years ago

“Mary in customer service gave me a quick answer about the status of my order. I did not get an automatic tracking number so I had to ask for assistance. Thanks again Mary!”

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Posted 4 years ago

“Very quick response and great website, easy to use.”

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Posted 4 years ago

“Good quality”

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Posted 4 years ago

“The flat black had a sheen to it. Stands out on the bumper like a sore thumb.”

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(Jeep) - Posted 4 years ago

“Pop ups made it hard to see and navigate on my phone. Could be better from a desktop I guess”

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Posted 4 years ago

“The only reason it wasn't 5 is because I kind of thought you'd at least offer a discount since you don't offer a gallon , 4 qts make a gallon but that's too exspensive !!”

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Posted 4 years ago

“Easy to find the make and model of of the car based on the paint code I had.”

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Posted 4 years ago

“Customer service was somewhat quick to respond”

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Posted 4 years ago

“Just ordered touch-up paint, so I have not used product yet. Hopefully, it will be an exact match and easy to use.”

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Posted 4 years ago

“Great company to work with, went out of their way to get me the right product. Would definitely recommend to anyone needing touch up paint. Excellent Customer Service!!!”

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Posted 4 years ago

“Easy to find the color..now have to see if it is a match with my suv”

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Posted 4 years ago

“So easy to order the exact color I needed. I ordered from these guys years ago for another car we had and the paint was a perfect match! Great company. They will be my "go to" for any future orders of this kind.”

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Posted 4 years ago

TouchUpDirect is rated 4.6 based on 13,862 reviews