TouchUpDirect Reviews

Name: TouchUpDirect
Address: 15280 El Prado Rd., ,, Chino
Rating: 4.60

4.6 Rating 13,860 Reviews

91 %

of reviewers recommend TouchUpDirect

4.6

Based on 13,860 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

8186008160

Location:

15280 El Prado Rd., ,
Chino
91710

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TouchUpDirect 5 star review on 18th September 2024

Brad From Ohio

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shopping experience has been very easy, the options for different kits is a nice option.”

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Posted 3 years ago

“Easy to circumvent the web site and find what I needed.”

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Posted 3 years ago

“I paid almost $8 for 2 to 3 day shipping it's been a full week 7 days nothing not even a notification that it's even shipped yet that's not okay!!!!!”

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Posted 3 years ago

“Easy to follow instructions”

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Posted 3 years ago

“Very satisfied thank you”

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Posted 3 years ago

“Great, quick and honest Customer Service!”

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Posted 3 years ago

“Took about three weeks to receive it. Once I got it, I was shocked to see how small the container was, about the size of an ink pen, and cost close to twenty dollars... RIDICULOUS! Paint seems to be a close match, but when I opened the bottle, paint came out on my hand. No clue as to why. I won't be buying any more paint from this company.”

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Posted 3 years ago

“I found everything I needed easily.”

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Posted 3 years ago

“Very UNSATISFIED customer I placed my order on March 18th and it is now March 29th and I still have NOT received my order and to top it off I paid an extra $8.80 for 2-3 day shipping which they did refund after several emails. I will NOT be ordering anything else from this company especially when they responded with its in the shipping company's hands now with no updated tracking information since March 19th!!!!!”

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Posted 3 years ago

“Thanks for the 10% off after I submitted my order. I didn't see the e-mail for it and thought it was already included. Great customer service!”

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Posted 3 years ago

“Good website. No hassle to order. Thanks!”

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Posted 3 years ago

“Quite happy with this product and the TouchUpDirect staff. I ordered the wrong color at first and the staff let me correct this mistake and sent the correct color quickly. The paint color was amazing and blended in beautifully. Quite happy with this purchase.”

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Posted 3 years ago

“nice website precise lets see how it looks!”

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Posted 3 years ago

“The site was easy to navigate. Ordering process was easy.”

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Posted 3 years ago

“This is my second time ordering. My year of Fords all have paint that flakes off so this is a must have.”

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Posted 3 years ago

“My old chevy had heavy fading paint on hood and the application of the spray paint made a world of difference and the color is perfect I will however need one more can since the damage was severe but that should bring it back to a state where I am not embarrassed to be seen driving it! Great product.”

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Posted 3 years ago

“Just no problems”

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Posted 3 years ago

“All was fine until the day after I ordered you ran 'free shipping' ads - unhappy.”

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Posted 3 years ago

“Excellent experience buying from them”

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Posted 3 years ago

“Great service when issue with order.”

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Posted 3 years ago

TouchUpDirect is rated 4.6 based on 13,860 reviews