TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,721 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,721 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 18th December 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I easily was able to compare different tours and download itineraries. No credit card fees.”

Helpful Report

Posted 6 years ago

“Easy booking system, good communication emails”

Helpful Report

Posted 6 years ago

“Good selection of tours, so easy to compare”

Helpful Report

Posted 6 years ago

“Not sure whether to thank Topdeck or TourRadar for the setup of my tour but overall was satisfied with the process and tour.”

Helpful Report

Posted 6 years ago

“It was easy to book. Though the chat was not that great. I was kept hanging while I wanted to clarify something before booking, and then it was disconnected. So in essence the issue I had was not clarified. But I went ahead and booked anyway.”

Helpful Report

Posted 6 years ago

“We got some problem with our passport expired date, thanks agents in TourRadar help us to holding the seats for us.”

Helpful Report

Posted 6 years ago

“It was easy to book the tour electronically and the team was very responsive and pleasant on live chat”

Helpful Report

Posted 6 years ago

“The website is so easy to use. It puts all the tours to my destination in one place. I love being able to sort by price, date and duration, eliminating tours that don't pertain to me. I have already recommended this site to friends and family. Booking was very easy and I found my flights and insurance on the site also.”

Helpful Report

Posted 6 years ago

“It was easy and straightforward to reserve the tour online. The relevant information was well presented available.”

Helpful Report

Posted 6 years ago

“the answer of the questions were done quickly”

Helpful Report

Posted 6 years ago

“I'll answer after my trip, but for now booking was easy and straight forward”

Helpful Report

Posted 6 years ago

“Easy to use website and helpful reminders”

Helpful Report

Posted 6 years ago

“Was able to change tour date easily without to much difficulty”

Helpful Report

Posted 6 years ago

“site navigation and response from the tour operator is very good.”

Helpful Report

Posted 7 years ago

HI EswaraPrakash, thank you for your kind words. We work very hard to provide the best tour selections at an unbeatable price. Glad to see that you have enjoyed working with us. Have a wonderful upcoming holiday! Cheers, Natasha

Posted 6 years ago

“Euro Tour in 14 days!! Amazing!”

Helpful Report

Posted 7 years ago

“The information was clear and understandable”

Helpful Report

Posted 7 years ago

“Your site supplied us with so many choices to choose our vacation tour to Ireland. The only problem was choosing the tour that we wanted as each one had somethings that were great. Now that we have booked a tour it would be great to have some information as we are arriving in Dublin one day early and I have sent an email to Trafalgar a couple of days ago, asking about possible room to rent for the first night there. I have not heard back and do not seem to have any way to reach them. Other than that life is great and I am so looking forward to visiting Ireland which has been a dream for many years.”

Helpful Report

Posted 7 years ago

Hello Bob, Thank you for your feedback, we're delighted you found the perfect trip to Ireland on TourRadar and hope you're looking forward to your upcoming tour. Planning for your pre and post tour arrangements is something we can definitely assist you with and a service we offer all of our customers (subject to operator availability). Simply let us know in writing in your booking conversation or get in touch with our 24/7 customer support team and we'll be happy to take care of the rest. Thanks again for your feedback Bob, we look forward to checking the last few boxes to make sure your trip to the Emerald Isle in Summer is completely seamless and everything you've been dreaming of all these years. We'll be in touch! Regards, Leona

Posted 7 years ago

“We enjoyedt a tour of central & western Europe late 2016. The trip was well organised and well thought out with accom close to public transport and while there were guides there was also plenty of opportunities to explore yourself. Our tour guide Kaleigh was awesome as was our bus driver Dave. Both had a wealth of experience and knowledge. We are certain to travel again with this company.”

Helpful Report

Posted 7 years ago

“Fast and easy booking process.”

Helpful Report

Posted 7 years ago

“lots of info, simple to book”

Helpful Report

Posted 7 years ago

TourRadar is rated 4.5 based on 6,721 reviews