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Towbars Australia Reviews

4.6 Rating 398 Reviews
91 %
of reviewers recommend Towbars Australia
4.6
Based on 398 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Towbars Australia Reviews
Anonymous
Anonymous  // 01/01/2019
Gday TBA the experience had its ups and downs. Having a Mercedes/european vehicle did not help either. Item was paid for but something went wrong from the web site to the company and item was not being sent but once i checked in with TBA by phone they sent it same day and it was delivered next day :) The shackle point on the bar is not able to accept the 750kg shackle so will need rectifying. I wonder if there is some way of canceling out the rear proximity alarm when using the indicators as the car sees the trailer as a vehicle that is to close and warns me every time I use the indicators. Expected some hurdles.
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Posted 4 months ago
Great DIY kit. Everything included, clear instructions, high quality. It makes a great weekend project!
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Posted 4 months ago
Dear James,Thank you so much for your fantastic 5-star rating of Towbars Australia! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with our products. We're pleased to know that you found our DIY kit to be great and that it included everything you needed for the installation. We take pride in providing clear instructions and ensuring high-quality materials to make your weekend project a success. Thanks again, James, and please don't hesitate to reach out if you have any further questions or require any assistance in the future. We're always here to help! Best regards, The Team at Towbars Australia
Posted 4 months ago
I couldn't be happier with my experience! The product quality is outstanding, and it was exactly as described. Installation was straightforward, and it's clear that these towbars are built to last. What impressed me even more was the excellent customer service. The team was incredibly helpful and responsive, ensuring I had all the information I needed and answering any questions I had. Shipping was prompt, and the entire process was smooth and hassle-free. I highly recommend Towbars Australia for anyone in need of high-quality towing products and exceptional service. I'll definitely be returning for any future needs!
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Posted 4 months ago
Dear Ramin,Thank you so much for your glowing 5-star review of Towbars Australia! We are thrilled to hear that you had such a positive experience with us. We are thrilled to hear that you are incredibly happy with the quality of our towbars. We take great pride in providing outstanding products that are exactly as described. We also strive to make the installation process as straightforward as possible, ensuring that our towbars are built to last. Our team is dedicated to providing excellent customer service, so we are delighted to hear that we were able to assist you effectively. We always aim to be helpful and responsive, ensuring that you have all the information you need and addressing any questions or concerns you may have. We are also glad to know that our shipping process was prompt and that the entire experience was smooth and hassle-free for you. Thank you for recommending Towbars Australia to others in need of high-quality towing products and exceptional service. We truly appreciate your support and look forward to serving you again in the future! Best regards, The Towbars Australia Team
Posted 4 months ago
quick delivery and fits perfectly except bolts for wheel well just need to be longer for extra strength apart from that highly recommended
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Posted 4 months ago
Great service and quality
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Posted 4 months ago
Hi Richard, Thank you for the 5 star review. Towbars Australia
Posted 4 months ago
Paint on some parts where chipped due to not enough packaging, missing a few washers, instructions are terrible. Shipping time and communication was fine.
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Posted 4 months ago
Hi Jake, Thank you for providing a review. May you please reach out to confirm your purchase from us as I can see a wiring loom but no towbar. Can you provide an order number or part number please. We would love to hear from you to better understand what part you have so we can take further care with them in the future. We look forward to hearing from you soon. Towbars Australia
Posted 4 months ago
Good quality parts and instructions. Went together pretty smoothly! My only hastle is that Tek screws required for fixing bumper fixing points to the bar were not included (even though they were named).
Helpful Report
Posted 4 months ago
Dear Matt,Thank you so much for giving Towbars Australia a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you found our towbar kit to be of good quality and that the instructions were clear. It's great to know that the installation process went fairly smoothly for you. We apologize for the inconvenience you faced regarding the missing Tek screws for fixing the bumper on your towbar. While they were mentioned, we regret that they were not included in the package. Our team will take note of this feedback and make necessary improvements to ensure such oversights do not happen in the future. Once again, thank you for choosing Towbars Australia and for taking the time to provide us with valuable feedback. We greatly appreciate your business and look forward to serving you again in the future. Towbars Australia
Posted 4 months ago
Very pleased with everything. Service and delivery time was excellent, much quicker than expected. The towbar is excellent quality . Would definitely recommend Towbars Australia without any hesitation. If we ever need to purchase a Towbar in the future we will know exactly where to go. Thanks for a job well done!
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Posted 5 months ago
Dear Sue,Thank you so much for your wonderful 5-star review of Towbars Australia. We truly appreciate your kind words and are thrilled to hear that you were very pleased with everything. It is great to know that our service and delivery time exceeded your expectations. We always strive to provide our customers with the best possible experience, and we are glad that you found our service to be excellent. We are also delighted to hear that you are satisfied with the excellent quality of the towbar. Your recommendation means a lot to us, and we thank you for endorsing Towbars Australia without any hesitation. Many Thanks Towbars Australia
Posted 5 months ago
Excellent service
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Posted 5 months ago
Hi Chris, Thank you for your 5 star review. Towbars Australia
Posted 5 months ago
Great service and friendly . Kept me abreast of the status of my order. Highly recommended
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Posted 5 months ago
Hi, Thank you for your 5 star review. Great to hear you were informed the whole way and had great customer service. Towbars Australia
Posted 5 months ago
Just started to prepare for the tow bar install. Have noticed that there are no attachment bolts in the kit but they are listed in the item list. Are they meant to be included as listed?
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Posted 5 months ago
Hi Malcolm, Thank you for your review. There should be bolts with your kit. Please contact the store to resolve. Phone 1300 Towbar that's 1300 869 227. Speak soon. Towbars Australia
Posted 5 months ago
Purchased a Tow Bar for.my T Roc R from Towbars Aust, super fast delivery and extremely well made and fitted perfectly.
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Posted 5 months ago
Dear Gary, Thank you so much for giving Towbars Australia a 5-star rating! We greatly appreciate your positive feedback regarding your recent purchase of a tow bar for your T Roc R. We are thrilled to hear that you experienced super fast delivery and found the towbar to be extremely well made, fitting perfectly onto your vehicle. At Towbars Australia, we strive to provide top-notch products and excellent service to our valued customers like yourself. Your satisfaction is our utmost priority, and your kind words serve as a testament to our commitment. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Towbars Australia and for taking the time to share your fantastic experience. Towbars Australia
Posted 5 months ago
Yes, happy with ordering service and delivery
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Posted 5 months ago
Dear Adam,Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you were happy with your experience at Towbars Australia. We strive to provide excellent customer service from start to finish, and we're delighted to know that our ordering service and delivery met your expectations. If there's anything else we can do to assist you, please don't hesitate to reach out. Thanks for choosing Towbars Australia!
Posted 5 months ago
Item was as described and arrived fast. Was well made and easy to install. The option to add which plug you need during purchase is very nice. The price was good too. Can't fault this at all.
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Posted 5 months ago
Thank you so much for your amazing 5-star rating and for taking the time to share your positive experience with us! We're thrilled to hear that the item was exactly as described and that it arrived promptly. We take pride in the quality of our products, so it's great to know that it was well made and easy to install. We understand the importance of convenience, which is why we offer the option to add the necessary plug during the purchase process. And of course, we always strive to offer competitive pricing without compromising on quality. Your kind words mean a lot to us and we couldn't be happier to hear that there's nothing to fault with your purchase. We truly appreciate your support and look forward to serving you again in the future. Towbars Australia
Posted 5 months ago
The team at Towbars Australia were fantastic to deal with and got me sorted with a towbar for my ute really quickly.
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Posted 5 months ago
Dear Benjamin, Thank you so much for taking the time to leave us a 5-star rating for Towbars Australia. We greatly appreciate it! We're thrilled to hear that you had a fantastic experience with our team. Getting you sorted with a towbar for your ute quickly was our goal, and we're glad we were able to meet your expectations. Thank you again for choosing Towbars Australia. We truly value your support and hope to assist you with any future needs. Best regards, The Towbars Australia Team
Posted 5 months ago
Good quality product delivered on time with plenty of customer service delivered with a smile.
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Posted 5 months ago
Thank you so much for awarding Towbars Australia with a fantastic 5-star rating! We truly appreciate your support and feedback. We are delighted to hear that you found our products to be of good quality and that they were delivered on time. At Towbars Australia, we strive to provide not only top-notch products but also excellent customer service. We take great pride in assisting our customers throughout their entire journey, and it brings us joy to know that we were able to meet your expectations.
Posted 5 months ago
Happy with everything, but an extra 100m on the wiring loom would be nice, cheers
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Posted 5 months ago
Dear Andrew, Thank you so much for taking the time to rate Towbars Australia with 4 stars! We truly appreciate your feedback and are glad to hear that you are happy with everything. We apologize for any inconvenience caused by the length of the wiring loom. Your suggestion for an extra 100m is duly noted and we will certainly take it into consideration for future improvements. Once again, thank you for your review and for choosing Towbars Australia. We are here to assist you whenever you need us.
Posted 5 months ago
Aswome service. They called me to make sure that the towbar requested was indeed correct before manufacturing. delivered on time. Have installed it and am very happy with the product.
Helpful Report
Posted 5 months ago
Thank you so much for your outstanding 5-star rating! We greatly appreciate your positive feedback regarding our services at Towbars Australia. Our team strives to ensure the highest level of customer satisfaction, and we are thrilled to hear that you had an awesome service experience with us. It is our priority to confirm the accuracy of your towbar request before manufacturing, and we are pleased to know that this proactive approach was appreciated. Delivering on time is also a prime focus for us, so we are glad that we could meet your expectations. We are even more excited to learn that you are very happy with the product after installing it. Your satisfaction is our ultimate motivation! Thank you for choosing Towbars Australia, and we look forward to serving you again in the future.
Posted 5 months ago
Wrangler electrical wiring harness was needed, thanks to Towbars Australia I was supplied with the exact one for my Jeep Wrangler, all high quality plugs that fit together easily and no guess work needed. Thanks again Towbars Australia
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Posted 5 months ago
Thank you, Daniel, for your outstanding 5-star rating and for taking the time to share your positive experience with Towbars Australia. We greatly appreciate your feedback and are thrilled to know that we were able to provide you with the exact Wrangler electrical wiring harness for your Jeep Wrangler. It's wonderful to hear that the high-quality plugs seamlessly fit together, eliminating any guess work. We're glad we could meet your expectations and assist you in the best way possible. Thank you once again for choosing Towbars Australia.
Posted 5 months ago
Towbars Australia is rated 4.6 based on 398 reviews