Login
Start Free Trial Are you a business?? Click Here

Towbars Australia Reviews

4.6 Rating 403 Reviews
91 %
of reviewers recommend Towbars Australia
4.6
Based on 403 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Towbars Australia Reviews
Visit Website

Phone:

5495 2128

Email:

sales@towbarsaustralia.com.au

Location:

84, Lear Jet Drive,
84, Lear Jet Drive
Caboolture
4510

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great product with easy to read instructions.
Helpful Report
Posted 7 months ago
Dear Alan, Thank you so much for taking the time to leave us a 5-star rating for Towbars Australia! We genuinely appreciate it. We are thrilled to hear that you found our product to be of excellent quality. Your comment about the easy-to-read instructions is also greatly appreciated. If you have any further questions or need any assistance, please don't hesitate to reach out to us. We are always here to help. Thanks again for your support and choosing Towbars Australia!
Posted 7 months ago
Quick and easy highly recommended
Helpful Report
Posted 7 months ago
Thanks for the 5 star review. Towbars Australia
Posted 7 months ago
I recently purchased a tow bar for my 2006 Proton Jumbuck ute, it arrived very quickly and the package had everything needed to do the installation. It took me a couple of weeks to get around to getting the install done but it is perfect and exactly what I was looking for. I cannot recommend Towbars Australia higher. Thanks.
Helpful Report
Posted 7 months ago
Dear Ian,Thank you so much for taking the time to leave us a 5 star rating! We truly appreciate your kind words about your recent experience with Towbars Australia. We are thrilled to hear that your towbar for your 2006 Proton Jumbuck ute arrived promptly and included everything you needed for installation. It's wonderful to know that it met your expectations and was exactly what you were looking for. We are grateful for your recommendation and your high praise means a lot to us. We strive to provide excellent service and quality products to all our customers, and your feedback affirms that we are on the right track. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We are here to help! Thank you again for choosing Towbars Australia.
Posted 7 months ago
Ordered online web site was easy to navigate Delivery was outstanding on time and quick (Star Trek aus post) The product quality and instructions were 💯% perfect Highly recommended this company
Helpful Report
Posted 7 months ago
Dear Robert,Thank you so much for your fantastic 5-star rating of Towbars Australia! We are thrilled to hear that you had a great experience with us. We also appreciate your kind words about our website's easy navigation. We strive to ensure that our online platform is user-friendly to provide a seamless shopping experience for our valued customers like you. Moreover, we're glad to hear that our delivery service exceeded your expectations. Our dedicated team works diligently to ensure all orders are promptly processed and shipped out. Furthermore, it's wonderful to know that you found our product quality and instructions to be perfect. We take great pride in offering top-notch products and clear instructions to make installation as smooth as possible. Once again, we extend our gratitude for recommending our company. Your satisfaction means the world to us, and we look forward to serving you in the future. Towbars Australia
Posted 7 months ago
Great service, prompt delivery and good range of products staff were really helpful even when answering my dumb questions. Highly recommend
Helpful Report
Posted 7 months ago
Dear Julie,Thank you so much for taking the time to give us a 5-star rating! We are thrilled to hear that you had a great experience with Towbars Australia. It is truly gratifying to know that our service exceeded your expectations. We are delighted that you found our staff helpful and patient, even when answering your questions. We strive to provide excellent service and your kind words reinforce our efforts. We are also glad to hear that you were satisfied with our prompt delivery and extensive range of products. We are constantly working to offer the best options to fulfill our customers' needs. Once again, thank you for recommending us. Your support means a lot to us and we look forward to serving you again in the future. Towbars Australia
Posted 7 months ago
Gday TBA the experience had its ups and downs. Having a Mercedes/european vehicle did not help either. Item was paid for but something went wrong from the web site to the company and item was not being sent but once i checked in with TBA by phone they sent it same day and it was delivered next day :) The shackle point on the bar is not able to accept the 750kg shackle so will need rectifying. I wonder if there is some way of canceling out the rear proximity alarm when using the indicators as the car sees the trailer as a vehicle that is to close and warns me every time I use the indicators. Expected some hurdles.
Helpful Report
Posted 7 months ago
Great DIY kit. Everything included, clear instructions, high quality. It makes a great weekend project!
Helpful Report
Posted 8 months ago
Dear James,Thank you so much for your fantastic 5-star rating of Towbars Australia! We greatly appreciate your support and are thrilled to hear that you had such a positive experience with our products. We're pleased to know that you found our DIY kit to be great and that it included everything you needed for the installation. We take pride in providing clear instructions and ensuring high-quality materials to make your weekend project a success. Thanks again, James, and please don't hesitate to reach out if you have any further questions or require any assistance in the future. We're always here to help! Best regards, The Team at Towbars Australia
Posted 8 months ago
I couldn't be happier with my experience! The product quality is outstanding, and it was exactly as described. Installation was straightforward, and it's clear that these towbars are built to last. What impressed me even more was the excellent customer service. The team was incredibly helpful and responsive, ensuring I had all the information I needed and answering any questions I had. Shipping was prompt, and the entire process was smooth and hassle-free. I highly recommend Towbars Australia for anyone in need of high-quality towing products and exceptional service. I'll definitely be returning for any future needs!
Helpful Report
Posted 8 months ago
Dear Ramin,Thank you so much for your glowing 5-star review of Towbars Australia! We are thrilled to hear that you had such a positive experience with us. We are thrilled to hear that you are incredibly happy with the quality of our towbars. We take great pride in providing outstanding products that are exactly as described. We also strive to make the installation process as straightforward as possible, ensuring that our towbars are built to last. Our team is dedicated to providing excellent customer service, so we are delighted to hear that we were able to assist you effectively. We always aim to be helpful and responsive, ensuring that you have all the information you need and addressing any questions or concerns you may have. We are also glad to know that our shipping process was prompt and that the entire experience was smooth and hassle-free for you. Thank you for recommending Towbars Australia to others in need of high-quality towing products and exceptional service. We truly appreciate your support and look forward to serving you again in the future! Best regards, The Towbars Australia Team
Posted 8 months ago
quick delivery and fits perfectly except bolts for wheel well just need to be longer for extra strength apart from that highly recommended
Helpful Report
Posted 8 months ago
Great service and quality
Helpful Report
Posted 8 months ago
Hi Richard, Thank you for the 5 star review. Towbars Australia
Posted 8 months ago
Paint on some parts where chipped due to not enough packaging, missing a few washers, instructions are terrible. Shipping time and communication was fine.
Helpful Report
Posted 8 months ago
Hi Jake, Thank you for providing a review. May you please reach out to confirm your purchase from us as I can see a wiring loom but no towbar. Can you provide an order number or part number please. We would love to hear from you to better understand what part you have so we can take further care with them in the future. We look forward to hearing from you soon. Towbars Australia
Posted 8 months ago
Good quality parts and instructions. Went together pretty smoothly! My only hastle is that Tek screws required for fixing bumper fixing points to the bar were not included (even though they were named).
Helpful Report
Posted 8 months ago
Dear Matt,Thank you so much for giving Towbars Australia a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you found our towbar kit to be of good quality and that the instructions were clear. It's great to know that the installation process went fairly smoothly for you. We apologize for the inconvenience you faced regarding the missing Tek screws for fixing the bumper on your towbar. While they were mentioned, we regret that they were not included in the package. Our team will take note of this feedback and make necessary improvements to ensure such oversights do not happen in the future. Once again, thank you for choosing Towbars Australia and for taking the time to provide us with valuable feedback. We greatly appreciate your business and look forward to serving you again in the future. Towbars Australia
Posted 8 months ago
Very pleased with everything. Service and delivery time was excellent, much quicker than expected. The towbar is excellent quality . Would definitely recommend Towbars Australia without any hesitation. If we ever need to purchase a Towbar in the future we will know exactly where to go. Thanks for a job well done!
Helpful Report
Posted 8 months ago
Dear Sue,Thank you so much for your wonderful 5-star review of Towbars Australia. We truly appreciate your kind words and are thrilled to hear that you were very pleased with everything. It is great to know that our service and delivery time exceeded your expectations. We always strive to provide our customers with the best possible experience, and we are glad that you found our service to be excellent. We are also delighted to hear that you are satisfied with the excellent quality of the towbar. Your recommendation means a lot to us, and we thank you for endorsing Towbars Australia without any hesitation. Many Thanks Towbars Australia
Posted 8 months ago
Excellent service
Helpful Report
Posted 8 months ago
Hi Chris, Thank you for your 5 star review. Towbars Australia
Posted 8 months ago
Great service and friendly . Kept me abreast of the status of my order. Highly recommended
Helpful Report
Posted 8 months ago
Hi, Thank you for your 5 star review. Great to hear you were informed the whole way and had great customer service. Towbars Australia
Posted 8 months ago
Just started to prepare for the tow bar install. Have noticed that there are no attachment bolts in the kit but they are listed in the item list. Are they meant to be included as listed?
Helpful Report
Posted 8 months ago
Hi Malcolm, Thank you for your review. There should be bolts with your kit. Please contact the store to resolve. Phone 1300 Towbar that's 1300 869 227. Speak soon. Towbars Australia
Posted 8 months ago
Purchased a Tow Bar for.my T Roc R from Towbars Aust, super fast delivery and extremely well made and fitted perfectly.
Helpful Report
Posted 8 months ago
Dear Gary, Thank you so much for giving Towbars Australia a 5-star rating! We greatly appreciate your positive feedback regarding your recent purchase of a tow bar for your T Roc R. We are thrilled to hear that you experienced super fast delivery and found the towbar to be extremely well made, fitting perfectly onto your vehicle. At Towbars Australia, we strive to provide top-notch products and excellent service to our valued customers like yourself. Your satisfaction is our utmost priority, and your kind words serve as a testament to our commitment. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Towbars Australia and for taking the time to share your fantastic experience. Towbars Australia
Posted 8 months ago
Yes, happy with ordering service and delivery
Helpful Report
Posted 8 months ago
Dear Adam,Thank you so much for taking the time to leave us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you were happy with your experience at Towbars Australia. We strive to provide excellent customer service from start to finish, and we're delighted to know that our ordering service and delivery met your expectations. If there's anything else we can do to assist you, please don't hesitate to reach out. Thanks for choosing Towbars Australia!
Posted 8 months ago
Item was as described and arrived fast. Was well made and easy to install. The option to add which plug you need during purchase is very nice. The price was good too. Can't fault this at all.
Helpful Report
Posted 8 months ago
Thank you so much for your amazing 5-star rating and for taking the time to share your positive experience with us! We're thrilled to hear that the item was exactly as described and that it arrived promptly. We take pride in the quality of our products, so it's great to know that it was well made and easy to install. We understand the importance of convenience, which is why we offer the option to add the necessary plug during the purchase process. And of course, we always strive to offer competitive pricing without compromising on quality. Your kind words mean a lot to us and we couldn't be happier to hear that there's nothing to fault with your purchase. We truly appreciate your support and look forward to serving you again in the future. Towbars Australia
Posted 8 months ago
Towbars Australia is rated 4.6 based on 403 reviews