Towbars Australia Reviews

Name: Towbars Australia
Address: 84, Lear Jet Drive, 84, Lear Jet Drive, Caboolture
Rating: 4.62

4.6 Rating 398 Reviews

91 %

of reviewers recommend Towbars Australia

Company Reviews

Product Reviews

Metrics

4.6

Based on 398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

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“Supplied everything required to fit tow bar and extra like chrome tow ball and lock very easy to deal with. .”

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Posted 1 year ago

Thank you John for your 5 star rating and kind words about Towbars Australia! We are glad that you received everything required to fit the tow bar and the extra features such as the chrome tow ball and lock. It was a pleasure serving you, and we appreciate you taking the time to share your experience with us.

Posted 1 year ago

“Very pleased with the product exactly what I was after, prompt delivery”

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Posted 1 year ago

Thank you Raymond for the fantastic 5 star rating! We are very pleased to hear that you are happy with the product you received from Towbars Australia and the prompt delivery.

Posted 1 year ago

“The towbar fitted very well and is good quality. The electrical instructions are very poor.”

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Posted 1 year ago

Thank you so much for your 4 star rating of Towbars Australia Robert, we are humbly grateful for your support. It's great to hear that the towbar fitted well and is good quality. We will work with our suppliers on getting more detailed wiring instructions.

Posted 1 year ago

“Great unit however was sent to me without the Cleavis pin”

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Posted 1 year ago

Thanks, Philip, for your 4 star rating of Towbars Australia! We're glad you were pleased with the unit. We apologize that the Cleavis pin had not been included with your order. Please give us a call on 1300 869 227 and we will organise to send one to you.

Posted 1 year ago

“Very easy to deal with and very helpful”

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Posted 1 year ago

Thank you Justin, for your 5-star rating of Towbars Australia. It's great to hear that you found us very easy to deal with and very helpful. We truly appreciate your kind words.

Posted 1 year ago

“Too tight doesn't fit and cabulture is a long way from surfers paradise”

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Posted 1 year ago

Hi Neil, Sorry to hear that it is too tight. I will get someone to reach out to you to see if they can offer any advice on how to install.

Posted 1 year ago

“The instructions are a bit too simple, it is hard for a layperson to follow. The attitude of the staff is good, once i got the problem, he solved it at time and send me a new component the next day.”

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Posted 1 year ago

Thank you so much for the 5 star rating, Kin! We really appreciate it. We are glad that you had a good experience with our staff, and that we were able to quickly solve the problem. We apologize that the instructions were not very detailed. These come directly from the manufacturer.

Posted 1 year ago

“sent the wrong tow bar' Doesn't look like I'm getting a tow ball either. Overall pretty poor.”

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Posted 1 year ago

Hi David, I beleive management has now spoken to you and sorted this out. We apologize for the inconvience this has caused.

Posted 1 year ago

“Not used it yet but it looks like a very well put together tow bar. Very solid. Thank you”

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Posted 1 year ago

Thank you Paul for your 5 star review of Towbars Australia! We're so glad you appreciate the quality we offer in our towbars.

Posted 1 year ago

“Fitter it today, perfect. Yet to do the electronics, but if it was as easy as the towbar I’ll be laughing .”

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Posted 1 year ago

Thank you, Luke, for giving us a 5-star rating. We're so glad that the installation of your towbar went well. We appreciate your feedback on the process. We're thrilled to hear that fitting the towbar was easy. We hope the electronic installation goes as smoothly too.

Posted 1 year ago

“Very happy with the service and information, and short waiting time for delivery as well 😀”

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Posted 1 year ago

Thank you so much for your 5 star rating, Ido. We're glad to hear that you were very happy with our service and information, and that the delivery time was short too. We appreciate you taking the time to provide us with this feedback.

Posted 1 year ago

“Still haven't received my towbar so nothing to write about yet..”

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Posted 1 year ago

Thank you so much for taking the time to provide feedback on your experience with Towbars Australia, Kate. We are sorry to hear that you have yet to receive your towbar. I have just looked at the tracking for the item. It was dispatched from our store on 7/11/23 and the tracking advice says it is due for delivery on the 23/11/23. I can see that the item is in the NT and has been since the 17/11/23. This is an extremely long time and we apologize for the delay. We will be sure to take on this infomation and use this for our future freight choices. We apologize again for any inconvenience.

Posted 1 year ago

“Flawless purchase. Great Product. Highly Recommend.”

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Posted 1 year ago

Thank you for your 5 star rating, Sage! We are thrilled to hear that you had a flawless purchase and great product from Towbars Australia. We are so pleased that you would recommend us to others!

Posted 1 year ago

“Purchase basic towbar with wiring kit Unfortunately I needed plug and go wiring Refused to exchange wiring with extra payment Had to source wiring elsewhere”

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Posted 1 year ago

“Good quality but mounting hole did not line up well.”

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Posted 1 year ago

Thank you for your 4 star rating of Towbars Australia, Steve! We really appreciate you taking the time to review us. We're sorry to hear that the mounting hole didn't line up well - but we're glad that you found the quality of our product to be good!

Posted 1 year ago

“Got what I ordered no mucking around was here 3 days later thanks guys will be ordering through you guys from now on”

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Posted 1 year ago

Thank you so much, Wayne, for your 5-star rating of Towbars Australia! We're glad that you got what you ordered quickly and we look forward to having you as a customer in the future!

Posted 1 year ago

“Great service and delivery was very prompt”

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Posted 1 year ago

Thank you so much for your 5-star rating of Towbars Australia! We are delighted to hear that you enjoyed our great service and prompt delivery. Thank you for your kind words!

Posted 1 year ago

“Fast delivery, fantastic prices and easy instructions!”

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Posted 1 year ago

Thank you so much, Chris, for your 5-star rating of Towbars Australia! We truly appreciate your support. We're thrilled you found the fast delivery, fantastic prices, and easy instructions to be top-notch. Thanks again for your kind words!

Posted 1 year ago

“Fast delivery good product worked straight away”

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Posted 1 year ago

Thank you for your 5 star rating, Michael! We are so pleased to hear that you enjoyed our fast delivery, good product, and that it worked straight away. We appreciate your support and look forward to serving you again in the future.

Posted 1 year ago

“Very good fast delivery great communication”

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Posted 1 year ago

Thank you so much, Omry, for your 5 star rating of Towbars Australia! We are glad to hear that you had a positive experience with our fast delivery and great communication - we appreciate your feedback!

Posted 1 year ago

Towbars Australia is rated 4.6 based on 398 reviews