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Towbars Australia Reviews

4.6 Rating 398 Reviews
91 %
of reviewers recommend Towbars Australia
4.6
Based on 398 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Towbars Australia Reviews
Anonymous
Anonymous  // 01/01/2019
very good service and fast delivery
Helpful Report
Posted 8 months ago
Dear Kosta, Thank you so much for giving Towbars Australia a 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that you found our service to be very good and our delivery to be fast. Your satisfaction is our utmost priority, and we are committed to providing exceptional service to all our customers. Thank you again for choosing Towbars Australia. We look forward to serving you again in the future!
Posted 8 months ago
tow bar arrived as ordered no problems fitting to vehicle looks the goods so far
Helpful Report
Posted 8 months ago
Dear Russel,Thank you so much for your kind 4-star rating of Towbars Australia! We really appreciate you taking the time to share your experience with us. We are thrilled to hear that your tow bar arrived as ordered and that you had no difficulties fitting it to your vehicle. It's always great to know that our products meet our customers' expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing Towbars Australia! Towbars Australia
Posted 8 months ago
My jeep plug and play tow bar wiring harness came really quickly, the clear instructions made my D.I.Y. fitting a simple 30min job. I highly recommend ordering from the simple to use website, well priced and great service.
Helpful Report
Posted 9 months ago
Dear Vincent, Thank you so much for your five-star rating and fantastic review of Towbars Australia! We really appreciate your feedback. We're thrilled to hear that your jeep plug and play tow bar wiring harness arrived promptly and that the clear instructions made it a breeze for you to fit it yourself in just 30 minutes. It's great to know that our website was easy to navigate, the pricing was competitive, and you received excellent service. Thank you for recommending us. We hope to continue providing you and other customers with top-notch products, hassle-free installations, and outstanding service. Best regards, Towbars Australia
Posted 8 months ago
Great service, delivery and product.
Helpful Report
Posted 9 months ago
Hi, Thank you so much for your outstanding 5-star rating of Towbars Australia! We truly appreciate your support and are thrilled to hear that you had a great experience with our service, delivery, and product. Your satisfaction is our top priority, and we are overjoyed that we were able to meet your expectations. Once again, thank you for choosing Towbars Australia and for taking the time to share your positive feedback. We look forward to serving you again in the future! Best regards, Towbars Australia
Posted 8 months ago
Service was fantastic but it does not fit, slightly too big for my 40mm sq hitch Not sure what to do now ................................................................................................................................................................................. Was contacted immediatelty by Towbars Australia, who have genuinely assited by offering several considered and practical options to address my problem I am very happy with the sevice and sincerity, and outcome when dealing with this company Thanks
Helpful Report
Posted 9 months ago
Dear Hadyn, You would have heard from management with a solutions for this. Apologies about it not being a straight forward fit. Some OEM towbars are not the exact same as after market accessories. All the best Towbars Australia
Posted 9 months ago
Fantastic Service and Product. Towbar was delivered in a couple days and fitment was perfect. Couldn't be happier!
Helpful Report
Posted 9 months ago
Dear Blake,Thank you so much for taking the time to rate Towbars Australia with 5 stars! We truly appreciate your feedback and it means a lot to us. We are thrilled to hear that you had a fantastic experience with our service and product. Delivering your towbar in just a couple of days and ensuring a perfect fitment is what we strive for. Your satisfaction is our ultimate goal, and we couldn't be happier knowing that we succeeded. Once again, thank you for your kind words and for choosing Towbars Australia. It was a pleasure serving you, and we look forward to assisting you again in the future. Best regards, Towbars Australia Team
Posted 9 months ago
good product
Helpful Report
Posted 9 months ago
Thank you for taking the time to rate Towbars Australia with 4 stars. We are thrilled to hear that you are satisfied with your experience! Your feedback is truly valuable to us and it motivates us to continue providing the best service to our customers. We also appreciate your kind words about our product. Our team works diligently to ensure that our towbars are of the highest quality, so it's great to know that you found them to be good. Once again, thank you for choosing Towbars Australia. We look forward to serving you again in the future.
Posted 9 months ago
Quick delivery, pleased with service
Helpful Report
Posted 9 months ago
Dear Margaret, Thank you so much for giving Towbars Australia a fantastic 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you were pleased with our service, and it brings us great joy to know that our quick delivery met your expectations. Your satisfaction is our ultimate goal, and we always strive to provide the best service possible. Once again, we sincerely appreciate your feedback and your trust in us. If you have any other questions or need further assistance, please feel free to reach out. We are here to help. Towbars Australia
Posted 9 months ago
Great everything went well done in 29 minutes wiring not so fast but very happy thanks guys and lady's jet skiing at the moment 😉
Helpful Report
Posted 9 months ago
Dear David, Thank you so much for your fantastic 5-star rating of Towbars Australia! We greatly appreciate your kind words. We are thrilled to hear that everything went well during your visit and that you were satisfied with our services. We apologize if the wiring took a bit longer, but we are glad to know that you are still very happy with the overall experience. Enjoy your current adventure jet skiing. Best regards, Towbars Australia
Posted 9 months ago
Good to deal with. Pleasant represantive. Very helpful.
Helpful Report
Posted 9 months ago
Thank you so much, Peter, for the fantastic 5-star rating of Towbars Australia! We are thrilled to hear that you had a great experience dealing with us. Our team strives to provide excellent service and assistance, so we're glad that our representative was pleasant and extremely helpful to you. If you have any further needs or questions, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future.
Posted 9 months ago
Considering that it did not fit my car as the mounting holes where off with like 5mm I am absolutely not happy. A half an hour job turned into a painstakingly long effort to fit the towbar.
Helpful Report
Posted 9 months ago
Dear Gabor, Thank you so much for taking the time to share your feedback. We sincerely appreciate your valuable input and we apologize for the inconvenience caused by the mounting holes not aligning properly with your car, resulting in a frustrating installation process. Such occurrences are unfortunate but can happen occasionally. Rest assured, we will promptly inform the manufacturer about this issue. Towbars Australia
Posted 9 months ago
Towbar is very solid and a very good price
Helpful Report
Posted 9 months ago
Towbars Australia, great service, kept me up to date every step along the way. Your staff are excellent, helped me though ordering the correct parts, payment options and delivery. Contacted me when there was a delivery problem, sent photos and advised me.
Helpful Report
Posted 9 months ago
Thank you, Will, for your outstanding 5-star rating for Towbars Australia! We highly appreciate your kind words and are thrilled to know that our service exceeded your expectations. At Towbars Australia, we strive to provide great customer experiences by keeping our valued customers like you informed every step of the way. Our dedicated staff takes pride in assisting customers in choosing the correct parts, ensuring smooth payment options, and prompt delivery. We believe in maintaining excellent communication, which is why we promptly contacted you regarding the delivery problem and even sent photos to keep you informed. Once again, thank you for your amazing review, and we look forward to serving you again in the future.
Posted 9 months ago
Great quality product, fast and easy ordering, fast delivery. Thank you
Helpful Report
Posted 9 months ago
Dear Chris, Thank you so much for giving us a 5-star rating on Towbars Australia. We truly appreciate your feedback and support. It's wonderful to hear that you had a great experience with us, from the great quality product to the fast and easy ordering process, and the speedy delivery. Your kind words mean a lot to us. We are delighted to have provided you with a positive experience, and we aim to continue delivering excellent service to our valued customers like yourself. Thank you for choosing Towbars Australia. We appreciate your business and hope to serve you again in the future. Towbars Australia
Posted 9 months ago
All parts arrived well packaged. Tow ball fit perfectly on the Tank 300. Excellent communication with the team. Highly recommend the products
Helpful Report
Posted 9 months ago
Dear Jeff,Thank you so much for your fantastic 5-star rating of Towbars Australia! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with us. We are delighted to know that all the parts arrived well packaged and that the tow ball fit perfectly on the Tank 300. It's always our top priority to ensure that our products meet our customers' requirements seamlessly. Moreover, we're glad that our team's communication with you was excellent. We strive to provide outstanding customer service, and your kind words reinforce our commitment to delivering satisfaction. Thank you once again for highly recommending our products. Your support means a lot to us, and we look forward to serving you again in the future! Towbars Australia
Posted 9 months ago
The towball and shin covers is the best I have seen on the market, very happy.
Helpful Report
Posted 9 months ago
Dear Chris,Thank you so much for your fantastic 5-star rating and review of Towbars Australia! We truly appreciate your support and are delighted to hear that you are satisfied with our products. We take pride in ensuring the highest quality standards for all our towbars and accessories. It's great to know that the towball and shin covers have impressed you as the best available in the market. Your satisfaction is important to us, and we are thrilled to have met your expectations. Once again, thank you for your kind words and for choosing Towbars Australia. We look forward to serving you in the future! Towbars Australia
Posted 9 months ago
quality made, easy to install - disappointed that the pink cable was actually orange but did not effect functionality
Helpful Report
Posted 9 months ago
Dear Nicolas,Thank you so much for taking the time to rate Towbars Australia with 5 stars! We truly appreciate your positive feedback and continued support. We are delighted to hear that our towbars are of excellent quality and easy to install. Our team takes great pride in providing durable products that offer convenience to our customers. Regarding the pink cable, we apologize for any confusion caused. We understand your disappointment, but we assure you that the color discrepancy does not affect the functionality of the towbar. Rest assured that we continuously strive to improve and provide accurate descriptions of our products. Once again, thank you for your kind rating, and we hope to serve you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out. Best regards, Towbars Australia
Posted 9 months ago
Product is of the highest quality. I recommend getting installed by professional though as there are a few tricks to the installation.
Helpful Report
Posted 9 months ago
Dear Gavin,Thank you so much for your fantastic 5-star rating of Towbars Australia! We truly appreciate your kind words and feedback. We are thrilled to hear that you found our product to be of the highest quality. We understand that the installation process can be tricky, and sometimes it is best to have an expert handle the installation. Once again, we appreciate your glowing review and your trust in our products. If there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! Best regards, The Towbars Australia Team
Posted 9 months ago
Wiring harness was supplied at a very reasonable price and delivered very fast. I fitted it to the caravan myself & it has resolved the problem I had with the sequential turn signal indicators that were not working. Very happy customer.
Helpful Report
Posted 9 months ago
Dear Rob,Thank you so much for your fantastic 5-star rating of Towbars Australia! We truly appreciate your support and are thrilled to hear that you had a great experience with us. Additionally, we would like to express our gratitude for your kind words about our wiring harness. We aim to provide top-quality products at affordable prices, and we are delighted to know that the wiring harness helped resolve the issue you were facing with the sequential turn signal indicators. We understand the importance of quick delivery, and we are pleased that we could meet your expectations in this regard as well. At Towbars Australia, customer satisfaction is our utmost priority, and receiving feedback like yours is a true testament to our hard work. We are ecstatic to have such a happy customer, and we look forward to serving you again in the future. Once again, thank you for your support and for choosing Towbars Australia.
Posted 9 months ago
I recently purchased a ECM03 wiring harness to fix the sequential indicators on our new caravan behind a new Ford Ranger. I was very careful to connect both sets of cables per the instructions but when nothing worked I swapped the cables and now all’s good. I’m sure they were labelled incorrectly.
Helpful Report
Posted 10 months ago
Dear Terry,Thank you so much for your 4-star rating of Towbars Australia! We really appreciate your support. We are delighted to hear that you recently purchased the ECM03 wiring harness to fix the sequential indicators on your new caravan behind a new Ford Ranger. We apologize for any inconvenience you experienced during the installation process when following the instructions. We're glad to hear that you were able to troubleshoot the issue by swapping the cables, and now everything is working perfectly fine. We'll definitely take your feedback regarding the labeling of the cables into consideration and make the necessary improvements to avoid any confusion for future customers. Thank you once again for choosing Towbars Australia. We're thrilled that you are satisfied with our products and services. If you have any further questions or require any assistance, please don't hesitate to reach out to us.
Posted 9 months ago
Towbars Australia is rated 4.6 based on 398 reviews