Towbars Australia Reviews

Name: Towbars Australia
Address: 84, Lear Jet Drive, 84, Lear Jet Drive, Caboolture
Rating: 4.61

4.6 Rating 403 Reviews

91 %

of reviewers recommend Towbars Australia

4.6

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

5495 2128

Email:

sales@towbarsaustralia.com.au

Location:

84, Lear Jet Drive,
84, Lear Jet Drive
Caboolture
4510

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The team at Towbars Australia were fantastic to deal with and got me sorted with a towbar for my ute really quickly.”

Helpful Report

Posted 8 months ago

Dear Benjamin, Thank you so much for taking the time to leave us a 5-star rating for Towbars Australia. We greatly appreciate it! We're thrilled to hear that you had a fantastic experience with our team. Getting you sorted with a towbar for your ute quickly was our goal, and we're glad we were able to meet your expectations. Thank you again for choosing Towbars Australia. We truly value your support and hope to assist you with any future needs. Best regards, The Towbars Australia Team

Posted 8 months ago

“Good quality product delivered on time with plenty of customer service delivered with a smile.”

Helpful Report

Posted 8 months ago

Thank you so much for awarding Towbars Australia with a fantastic 5-star rating! We truly appreciate your support and feedback. We are delighted to hear that you found our products to be of good quality and that they were delivered on time. At Towbars Australia, we strive to provide not only top-notch products but also excellent customer service. We take great pride in assisting our customers throughout their entire journey, and it brings us joy to know that we were able to meet your expectations.

Posted 8 months ago

“Happy with everything, but an extra 100m on the wiring loom would be nice, cheers”

Helpful Report

Posted 8 months ago

Dear Andrew, Thank you so much for taking the time to rate Towbars Australia with 4 stars! We truly appreciate your feedback and are glad to hear that you are happy with everything. We apologize for any inconvenience caused by the length of the wiring loom. Your suggestion for an extra 100m is duly noted and we will certainly take it into consideration for future improvements. Once again, thank you for your review and for choosing Towbars Australia. We are here to assist you whenever you need us.

Posted 8 months ago

“Aswome service. They called me to make sure that the towbar requested was indeed correct before manufacturing. delivered on time. Have installed it and am very happy with the product.”

Helpful Report

Posted 8 months ago

Thank you so much for your outstanding 5-star rating! We greatly appreciate your positive feedback regarding our services at Towbars Australia. Our team strives to ensure the highest level of customer satisfaction, and we are thrilled to hear that you had an awesome service experience with us. It is our priority to confirm the accuracy of your towbar request before manufacturing, and we are pleased to know that this proactive approach was appreciated. Delivering on time is also a prime focus for us, so we are glad that we could meet your expectations. We are even more excited to learn that you are very happy with the product after installing it. Your satisfaction is our ultimate motivation! Thank you for choosing Towbars Australia, and we look forward to serving you again in the future.

Posted 8 months ago

“Wrangler electrical wiring harness was needed, thanks to Towbars Australia I was supplied with the exact one for my Jeep Wrangler, all high quality plugs that fit together easily and no guess work needed. Thanks again Towbars Australia”

Helpful Report

Posted 9 months ago

Thank you, Daniel, for your outstanding 5-star rating and for taking the time to share your positive experience with Towbars Australia. We greatly appreciate your feedback and are thrilled to know that we were able to provide you with the exact Wrangler electrical wiring harness for your Jeep Wrangler. It's wonderful to hear that the high-quality plugs seamlessly fit together, eliminating any guess work. We're glad we could meet your expectations and assist you in the best way possible. Thank you once again for choosing Towbars Australia.

Posted 8 months ago

“Excellent product, did a DIY wasn't sure about the wiring went to the local outlet and they couldn't be more helpful. Highly recommend.”

Helpful Report

Posted 9 months ago

Thank you so much for taking the time to rate Towbars Australia with five stars! We truly appreciate your positive feedback. We are delighted to hear that you had an excellent experience with our product. It's great to know that our towing equipment met your expectations. We also appreciate your kind words about our customer service. We strive to provide exceptional assistance and support to our customers, and we're glad to hear that they were helpful with your wiring concerns. Thank you for recommending our products and services. We value your support and trust in our brand. If you have any further questions or require any assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Towbars Australia and for your valuable feedback.

Posted 9 months ago

“Absolutely the Caboolture warkshop is great team friendly I will recommend to my friends JOHN MUGWANASHAKA.”

Helpful Report

Posted 9 months ago

Dear John Mugwanashaka, Thank you so much for taking the time to share your 5-star rating of Towbars Australia! We greatly appreciate your kind words and recommendation. It's wonderful to hear that you had a great experience with our team at the Caboolture workshop. We strive to provide a friendly and reliable service to all our customers, and it means a lot to us that you were satisfied with our team's professionalism and expertise. Thank you once again for your support and for recommending us to your friends. We look forward to serving you and your friends in the future. Towbars Australia

Posted 9 months ago

“High there On the site the towbar is rated at 1800kg on the reiept it is rated at 1400kg?”

Helpful Report

Posted 9 months ago

Hi, I cannot confirm which rating your towbar is as this is an anonymous post. Can you please reach out to us in store on 1300 869 227 and we can confirm what rating your towbar is. Alos apologies for the confusion. Many Thanks Towbars Australia

Posted 9 months ago

“Fast service and a great product easy to install, thankyou.”

Helpful Report

Posted 9 months ago

Dear Glenn,Thank you so much for giving us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Towbars Australia. Fast service and a great product are our top priorities, and we're glad that you found them easy to install. Once again, thank you for your kind words and for choosing us. We look forward to serving you again in the future! Towbars Australia

Posted 9 months ago

“Great service delivered promptly, the quality of the Towbar is excellent”

Helpful Report

Posted 9 months ago

Hi Bruce, Thanks for your 5 star review. Towbars Australia

Posted 9 months ago

“Great work Tow Bar World. Thanks for the fast delivery”

Helpful Report

Posted 9 months ago

Hi Robert, Thank you for bringing this to our attention and for your patience. We sincerely apologize for the oversight and any frustration it has caused. We understand your concerns regarding the shipping charge. Upon reviewing your order (Order #27361), we found that there was indeed an error in our system. We deeply regret any inconvenience this may have caused. We have processed a refund for the $67 shipping fee, and you should see the amount reflected in your account shortly. Please accept our sincere apologies for the delay in responding to your emails and for any inconvenience this has caused. At Towbars Australia, customer satisfaction is our top priority, and we appreciate your understanding as we work to improve our processes. We hope this resolution meets your expectations, and we look forward to serving you better in the future. If there is anything else we can assist you with, please do not hesitate to contact us directly by phone on 1300 869 227 or via email at sales@towbarsaustralia.com.au. Thank you for giving us the opportunity to make this right. Best regards, John Owner Towbars Australia

Posted 9 months ago

“Great products and service.”

Helpful Report

Posted 9 months ago

Thank you so much for your incredible 5-star rating of Towbars Australia! We are thrilled to hear that you had a great experience with us. At Towbars Australia, we pride ourselves on delivering nothing but the best products and service to our valued customers. It's fantastic to know that our efforts have been recognized and appreciated. We are committed to continuously providing you with great products and service, and we look forward to serving you again soon. Thank you once again for choosing Towbars Australia!

Posted 9 months ago

“Had to travel 126km round trip to collect the tow bar when it was supposed to be sent to the local freight depot.”

Helpful Report

Posted 9 months ago

“Quick post Helpful plus quality product every time”

Helpful Report

Posted 9 months ago

Dear Mark, Thank you so much for taking the time to rate Towbars Australia with five stars! We greatly appreciate your feedback and are thrilled to hear that you found our products to be both helpful and of high quality. Your satisfaction is our top priority, and we are dedicated to consistently delivering exceptional service. If you have any further questions or need any assistance, please don't hesitate to reach out. We are always here to help! Towbars Australia

Posted 9 months ago

“Excellent service. Products arrived promptly and in good condition. Quality of products is excellent. Highly recommended.”

Helpful Report

Posted 9 months ago

Dear Anne,Thank you so much for your fantastic 5-star rating of Towbars Australia! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. It's wonderful to know that our products arrived promptly and in good condition. We take great pride in ensuring the quality of our products, so it's very gratifying to hear that you found them to be excellent. Your recommendation means the world to us. Once again, thank you for choosing Towbars Australia. We look forward to serving you again in the future.

Posted 9 months ago

“Super fast delivery easy to assemble and install with basic knowledge required.”

Helpful Report

Posted 9 months ago

Dear Tod, Thank you so much for your incredible 5-star rating of Towbars Australia! We truly appreciate your kind words and continuous support as a loyal customer. We are thrilled to hear that you found our towbars to have super fast delivery and easy assembly and installation with basic knowledge required. We strive to provide top-notch products that are not only of the highest quality but also user-friendly. Once again, thank you for choosing Towbars Australia. We look forward to serving you again in the future!

Posted 9 months ago

“Easy sale great delivery and easy to assemble.”

Helpful Report

Posted 9 months ago

Dear Jennifer,Thank you so much for giving Towbars Australia a 5-star rating! We truly appreciate your support and feedback. We're glad to hear that your experience with us was an easy sale, great delivery, and that our product was easy to assemble. At Towbars Australia, we strive to provide excellent service and top-notch products to our customers, and it's always rewarding to hear when we've succeeded. Please don't hesitate to reach out if you have any further questions or if there is anything else we can assist you with. Thank you once again for choosing Towbars Australia!

Posted 9 months ago

“As was advertised top job”

Helpful Report

Posted 9 months ago

Thank you, John, for your fantastic 5-star rating of Towbars Australia! We truly appreciate your kind words and support. As was advertised, we always strive to provide top-notch service and deliver nothing less than a top job. Your satisfaction means the world to us. Thank you again for choosing Towbars Australia, and we look forward to serving you in the future!

Posted 9 months ago

“Excellent service, Great product & price,”

Helpful Report

Posted 9 months ago

Dear Brian,Thank you so much for your fantastic review and for awarding Towbars Australia with a stellar 5-star rating. We greatly appreciate your kind words and are thrilled to hear that you found our service excellent and our product and price to be great. Customer satisfaction is our top priority, and receiving feedback like yours further motivates us to continue delivering the highest quality products and services. We are grateful for your support and look forward to serving you again in the future. Warm regards, Towbars Australia

Posted 9 months ago

“Towbar was excellent. Easy to fit. Unfortunately the 2 end brackets to attach the bumper to were bent. When straightening them 1 fell off due to the weld on 1 side with no penetration. Welded it back on without too much trouble the wiring harness didn't seem to have a left and right marked on it. So of course I got it wrong. So for anyone else. Make sure the trailers indicators work correctly before cable tying it all up.”

Helpful Report

Posted 9 months ago

Thank you, Paul, for your fantastic 5-star rating of Towbars Australia! We greatly appreciate your feedback and are delighted to hear that the towbar was excellent and easy to fit. We apologize for the inconvenience you experienced with the bent brackets and the wiring harness. We assure you that we take your feedback seriously, and we will work on improving our product quality and labeling for easier installation. Thank you for bringing these issues to our attention, and we hope to serve you better in the future.

Posted 9 months ago

Towbars Australia is rated 4.6 based on 403 reviews