Towbars Australia Reviews

Name: Towbars Australia
Address: 84, Lear Jet Drive, 84, Lear Jet Drive, Caboolture
Rating: 4.62

4.6 Rating 398 Reviews

91 %

of reviewers recommend Towbars Australia

Company Reviews

Product Reviews

Metrics

4.6

Based on 398 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent product, did a DIY wasn't sure about the wiring went to the local outlet and they couldn't be more helpful. Highly recommend.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to rate Towbars Australia with five stars! We truly appreciate your positive feedback. We are delighted to hear that you had an excellent experience with our product. It's great to know that our towing equipment met your expectations. We also appreciate your kind words about our customer service. We strive to provide exceptional assistance and support to our customers, and we're glad to hear that they were helpful with your wiring concerns. Thank you for recommending our products and services. We value your support and trust in our brand. If you have any further questions or require any assistance in the future, please don't hesitate to reach out. Once again, thank you for choosing Towbars Australia and for your valuable feedback.

Posted 5 months ago

“Absolutely the Caboolture warkshop is great team friendly I will recommend to my friends JOHN MUGWANASHAKA.”

Helpful Report

Posted 5 months ago

Dear John Mugwanashaka, Thank you so much for taking the time to share your 5-star rating of Towbars Australia! We greatly appreciate your kind words and recommendation. It's wonderful to hear that you had a great experience with our team at the Caboolture workshop. We strive to provide a friendly and reliable service to all our customers, and it means a lot to us that you were satisfied with our team's professionalism and expertise. Thank you once again for your support and for recommending us to your friends. We look forward to serving you and your friends in the future. Towbars Australia

Posted 5 months ago

“High there On the site the towbar is rated at 1800kg on the reiept it is rated at 1400kg?”

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Posted 6 months ago

Hi, I cannot confirm which rating your towbar is as this is an anonymous post. Can you please reach out to us in store on 1300 869 227 and we can confirm what rating your towbar is. Alos apologies for the confusion. Many Thanks Towbars Australia

Posted 5 months ago

“Fast service and a great product easy to install, thankyou.”

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Posted 6 months ago

Dear Glenn,Thank you so much for giving us a 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Towbars Australia. Fast service and a great product are our top priorities, and we're glad that you found them easy to install. Once again, thank you for your kind words and for choosing us. We look forward to serving you again in the future! Towbars Australia

Posted 5 months ago

“Great service delivered promptly, the quality of the Towbar is excellent”

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Posted 6 months ago

Hi Bruce, Thanks for your 5 star review. Towbars Australia

Posted 5 months ago

“Great work Tow Bar World. Thanks for the fast delivery”

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Posted 6 months ago

Hi Robert, Thank you for bringing this to our attention and for your patience. We sincerely apologize for the oversight and any frustration it has caused. We understand your concerns regarding the shipping charge. Upon reviewing your order (Order #27361), we found that there was indeed an error in our system. We deeply regret any inconvenience this may have caused. We have processed a refund for the $67 shipping fee, and you should see the amount reflected in your account shortly. Please accept our sincere apologies for the delay in responding to your emails and for any inconvenience this has caused. At Towbars Australia, customer satisfaction is our top priority, and we appreciate your understanding as we work to improve our processes. We hope this resolution meets your expectations, and we look forward to serving you better in the future. If there is anything else we can assist you with, please do not hesitate to contact us directly by phone on 1300 869 227 or via email at sales@towbarsaustralia.com.au. Thank you for giving us the opportunity to make this right. Best regards, John Owner Towbars Australia

Posted 6 months ago

“Great products and service.”

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Posted 6 months ago

Thank you so much for your incredible 5-star rating of Towbars Australia! We are thrilled to hear that you had a great experience with us. At Towbars Australia, we pride ourselves on delivering nothing but the best products and service to our valued customers. It's fantastic to know that our efforts have been recognized and appreciated. We are committed to continuously providing you with great products and service, and we look forward to serving you again soon. Thank you once again for choosing Towbars Australia!

Posted 5 months ago

“Had to travel 126km round trip to collect the tow bar when it was supposed to be sent to the local freight depot.”

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Posted 6 months ago

“Quick post Helpful plus quality product every time”

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Posted 6 months ago

Dear Mark, Thank you so much for taking the time to rate Towbars Australia with five stars! We greatly appreciate your feedback and are thrilled to hear that you found our products to be both helpful and of high quality. Your satisfaction is our top priority, and we are dedicated to consistently delivering exceptional service. If you have any further questions or need any assistance, please don't hesitate to reach out. We are always here to help! Towbars Australia

Posted 5 months ago

“Excellent service. Products arrived promptly and in good condition. Quality of products is excellent. Highly recommended.”

Helpful Report

Posted 6 months ago

Dear Anne,Thank you so much for your fantastic 5-star rating of Towbars Australia! We truly appreciate your kind words and are thrilled to hear that you had an excellent experience with us. It's wonderful to know that our products arrived promptly and in good condition. We take great pride in ensuring the quality of our products, so it's very gratifying to hear that you found them to be excellent. Your recommendation means the world to us. Once again, thank you for choosing Towbars Australia. We look forward to serving you again in the future.

Posted 5 months ago

“Super fast delivery easy to assemble and install with basic knowledge required.”

Helpful Report

Posted 6 months ago

Dear Tod, Thank you so much for your incredible 5-star rating of Towbars Australia! We truly appreciate your kind words and continuous support as a loyal customer. We are thrilled to hear that you found our towbars to have super fast delivery and easy assembly and installation with basic knowledge required. We strive to provide top-notch products that are not only of the highest quality but also user-friendly. Once again, thank you for choosing Towbars Australia. We look forward to serving you again in the future!

Posted 5 months ago

“Easy sale great delivery and easy to assemble.”

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Posted 6 months ago

Dear Jennifer,Thank you so much for giving Towbars Australia a 5-star rating! We truly appreciate your support and feedback. We're glad to hear that your experience with us was an easy sale, great delivery, and that our product was easy to assemble. At Towbars Australia, we strive to provide excellent service and top-notch products to our customers, and it's always rewarding to hear when we've succeeded. Please don't hesitate to reach out if you have any further questions or if there is anything else we can assist you with. Thank you once again for choosing Towbars Australia!

Posted 6 months ago

“As was advertised top job”

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Posted 6 months ago

Thank you, John, for your fantastic 5-star rating of Towbars Australia! We truly appreciate your kind words and support. As was advertised, we always strive to provide top-notch service and deliver nothing less than a top job. Your satisfaction means the world to us. Thank you again for choosing Towbars Australia, and we look forward to serving you in the future!

Posted 6 months ago

“Excellent service, Great product & price,”

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Posted 6 months ago

Dear Brian,Thank you so much for your fantastic review and for awarding Towbars Australia with a stellar 5-star rating. We greatly appreciate your kind words and are thrilled to hear that you found our service excellent and our product and price to be great. Customer satisfaction is our top priority, and receiving feedback like yours further motivates us to continue delivering the highest quality products and services. We are grateful for your support and look forward to serving you again in the future. Warm regards, Towbars Australia

Posted 6 months ago

“Towbar was excellent. Easy to fit. Unfortunately the 2 end brackets to attach the bumper to were bent. When straightening them 1 fell off due to the weld on 1 side with no penetration. Welded it back on without too much trouble the wiring harness didn't seem to have a left and right marked on it. So of course I got it wrong. So for anyone else. Make sure the trailers indicators work correctly before cable tying it all up.”

Helpful Report

Posted 6 months ago

Thank you, Paul, for your fantastic 5-star rating of Towbars Australia! We greatly appreciate your feedback and are delighted to hear that the towbar was excellent and easy to fit. We apologize for the inconvenience you experienced with the bent brackets and the wiring harness. We assure you that we take your feedback seriously, and we will work on improving our product quality and labeling for easier installation. Thank you for bringing these issues to our attention, and we hope to serve you better in the future.

Posted 6 months ago

“Excellent product.Fitted perfectly for my GWM Tank. Easy install and fast delivery. Highly recommend.”

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Posted 6 months ago

Thank you so much, Wayne, for your amazing 5-star rating of Towbars Australia! We sincerely appreciate your feedback and are thrilled to hear that you had such a positive experience with our towbars. We're delighted to know that the product fitted perfectly for your GWM Tank, and the installation process was easy for you. Our team strives to provide fast delivery and top-notch service, so it's fantastic to receive your recommendation. Thank you once again for choosing Towbars Australia, and please don't hesitate to reach out if you need any further assistance.

Posted 6 months ago

“Very good and prompt service”

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Posted 6 months ago

Dear Brett, Thank you so much for taking the time to rate Towbars Australia with 4 stars! We really appreciate your feedback and support. We are thrilled to hear that you had a very good and prompt service with us. Providing excellent customer service is one of our top priorities, and we're glad that we were able to meet your expectations. Thank you again for choosing Towbars Australia!

Posted 6 months ago

“Good quality, quick delivery.”

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Posted 6 months ago

Thank you so much for taking the time to rate Towbars Australia with a fantastic 5-star review! We sincerely appreciate your kind words and support.We are thrilled to hear that you are satisfied with our products and services. Our team at Towbars Australia takes great pride in delivering top-notch towbars with good quality and ensuring quick delivery to our valued customers like you. Towbars Australia

Posted 6 months ago

“Ordering was easy Delivery was quick”

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Posted 6 months ago

Dear Vennie, Thank you very much for awarding us a 5-star rating! We truly appreciate your positive feedback about Towbars Australia. We are glad to hear that ordering was easy and the delivery was quick. It is always our aim to provide a seamless experience to our valued customers like yourself. Towbars Australia

Posted 6 months ago

“Great competitive pricing backed up by a fast delivery.”

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Posted 7 months ago

Thank you so much for your fantastic 5-star rating of Towbars Australia! We truly appreciate your support and are thrilled to hear about your positive experience with us. Great competitive pricing backed up by a fast delivery is what we strive for, and we are delighted that we could meet your expectations. Thank you once again for choosing Towbars Australia as your trusted partner. We look forward to serving you again in the future!

Posted 7 months ago

Towbars Australia is rated 4.6 based on 398 reviews