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Towbars Australia Reviews

4.6 Rating 398 Reviews
91 %
of reviewers recommend Towbars Australia
4.6
Based on 398 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Towbars Australia Reviews
Anonymous
Anonymous  // 01/01/2019
Delivered quickly very good service.
Helpful Report
Posted 7 months ago
Dear Colin,Thank you so much for your outstanding 5-star rating of Towbars Australia! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words mentioning "Delivered quickly very good service" are very encouraging to our team. We always strive to provide efficient and top-notch service to our valued customers like you. Once again, thank you for your feedback and for choosing Towbars Australia. We look forward to serving you again in the future.
Posted 7 months ago
Towbar well made Came with everything I need Installing tho wasn't perfect Had to hammer in my boot floor as it was hitting on the drivers side Also the exhaust hits on the passenger side and make a bad rattle so I had to bend that out of the way but might cut it off all together I have photos to show how it looks and overall I’m happy with my purchase
Helpful Report
Posted 7 months ago
Dear Xavier,Thank you so much for taking the time to rate us with 4 stars! We truly appreciate your feedback. We're glad to hear that the towbar you purchased from us is well made and came with all the necessary components. However, we apologize for the inconvenience you experienced during the installation process. We understand that hammering the boot floor and dealing with the rattle from the exhaust were unexpected challenges. If it would be possible, could you please share the photos you mentioned? We'd love to see how the towbar looks and gain a better understanding of the issues you faced. Our team is always striving to improve our products and services, and your photos would greatly assist in that process. Despite the installation difficulties, we're pleased to hear that you are overall happy with your purchase. Thank you for choosing Towbars Australia, and please don't hesitate to reach out to us if you have any further questions or concerns.
Posted 7 months ago
Shipping was incredibly fast, the kit was comprehensive and it was excellent quality. Second towbar kit I've ordered from TBA and I'll continue to use them in the future.
Helpful Report
Posted 7 months ago
Dear Ben, Thank you so much for your fantastic 5-star rating of Towbars Australia! We appreciate your support and are thrilled to hear that you had a positive experience with us. We are pleased to know that you found our shipping incredibly fast and that you were satisfied with the comprehensive kit and excellent quality of our towbars. Your continued trust and loyalty mean a lot to us, especially as this is your second towbar kit from us. We look forward to serving you in the future and providing you with the same high-quality products and exceptional service you have come to expect from Towbars Australia. Thank you once again for your kind words and for choosing us as your trusted towbar supplier. Towbars Australia
Posted 7 months ago
Good price, prompt delivery, but I had to search the other company that provided the limited instructions for installation, They gave me pictures that you couldn't supply. I can send you some pictures if you want, Next step is a wiring loom, Definitely not using scotch clips. You owe Boronia a six pack. Design could be improved for easier installation, Happy customer, Thank you.
Helpful Report
Posted 7 months ago
Dear David, Thank you so much for taking the time to rate Towbars Australia with 4 stars! We truly appreciate your feedback and will take it all onboard. Towbars Australia Team
Posted 7 months ago
Awesome service, bought a wiring harness turned up the next day.
Helpful Report
Posted 7 months ago
Dear Benjamin, Thank you so much for taking the time to give Towbars Australia a brilliant 5-star rating! We truly appreciate your support and are thrilled to hear that you had a great experience with us. We are very pleased to have provided you with awesome service and that your wiring harness arrived promptly the very next day. Your satisfaction is our utmost priority, and we are glad to know that our commitment to efficient and reliable delivery has made a positive impact. Once again, thank you for choosing Towbars Australia. We value your feedback and are always here to assist you with any future needs or queries you may have.
Posted 7 months ago
The service was first class and shipping was fast. Initially I was sent the wrong product.One email and everything was all cleared up and the right product was supplied.
Helpful Report
Posted 7 months ago
Thank you so much for your outstanding 5-star rating of Towbars Australia! We truly appreciate your support and are thrilled to hear that you found our service to be first class and our shipping to be fast. We apologize for the initial mix-up in sending the wrong product, but we are grateful that one simple email was able to resolve the issue promptly. Customer satisfaction is our top priority, and we are glad we were able to rectify the situation and provide you with the right product swiftly. Thank you once again for your positive feedback and for choosing Towbars Australia.
Posted 7 months ago
well packaged, came quickly, quality towbar, very happy, great service
Helpful Report
Posted 7 months ago
Thank you for your 5 star review
Posted 7 months ago
Thank you all good will buy from you again if I need a tow bar
Helpful Report
Posted 7 months ago
Dear Mitchell, Thank you so much for your fantastic 5-star rating and review of Towbars Australia! We are thrilled that you are satisfied with our products and services. Towbars Australia
Posted 7 months ago
Very quick delivery thanks
Helpful Report
Posted 7 months ago
Dear Barry, Thank you so much for your fantastic 5-star rating of Towbars Australia! We are thrilled to hear that you were pleased with our service and the very quick delivery. Your satisfaction is our top priority, and we strive to ensure a smooth and efficient experience for all our valued customers. Towbars Australia
Posted 7 months ago
I have a next gen ranger with a crusader caravan with sequential blinkers. Towbars Aus were extremely helpful and provided the ECM03 unit (to connect to caravan) to rectifty the non compatibility between car and caravan and it all works well. The delivery was prompt and service excellent.
Helpful Report
Posted 7 months ago
Thank you so much, Bruce, for your amazing 5-star rating of Towbars Australia! We greatly appreciate your positive feedback and are delighted to hear that you had a fantastic experience with us. We are thrilled that our team was able to assist you in finding the perfect solution for your next-gen ranger and crusader caravan with sequential blinkers. It's wonderful to know that the ECM03 unit we provided has successfully resolved the compatibility issue, and everything is now working smoothly. We take pride in our prompt delivery and excellent service, and we're glad we could meet your expectations. Thank you once again for choosing Towbars Australia, and we hope to serve you again in the future!
Posted 7 months ago
Great Service and Product.
Helpful Report
Posted 7 months ago
Dear Lutze,Thank you so much for the fantastic 5-star rating you gave us at Towbars Australia! We truly appreciate your kind words and your support. We are thrilled to hear that you had a great experience with our service and product. Providing excellent service and top-notch towbars is what we strive for, and we are delighted to know that we met your expectations. Thank you again for choosing Towbars Australia, and we hope to serve you again in the future!
Posted 7 months ago
Easy ordering process fast delivery… seamless end to end experience highly recommend
Helpful Report
Posted 8 months ago
Dear Nahum,Thank you so much for taking the time to give Towbars Australia a 5-star rating! We are thrilled to hear that you had such a positive experience with us. Your kind words truly mean a lot to us. We are dedicated to providing our customers with a hassle-free and efficient service, and we're glad that we could meet your expectations. We greatly appreciate your recommendation and support. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Once again, thank you for choosing Towbars Australia and for your wonderful review!
Posted 7 months ago
wrong hole cant install
Helpful Report
Posted 8 months ago
Hi Minh, We're truly sorry to hear about your installation experience. Our team understands how frustrating it can be when things don't go smoothly. Could you please reach out to our support team at 1300 869 227 so we can assist you further? We're committed to ensuring that every customer has a positive experience with our products. Thank you for bringing this to our attention. Towbars Australia
Posted 8 months ago
very quick delivery but didnt quite fit properly and had to move fuel vapor box maybe have a look at these small problems
Helpful Report
Posted 8 months ago
Dear Richard,Thank you so much for your fantastic 5-star rating of Towbars Australia! We truly appreciate your support and taking the time to share your experience. We're glad to hear that you found our delivery service to be very quick. However, we apologize for any inconvenience caused by the fitment issue and the need to adjust the fuel vapor box. Your feedback is valuable to us, and we will definitely take a closer look at these small problems to ensure that they are addressed in the future. Please don't hesitate to reach out if you have any further questions or concerns. We're here to assist you in any way we can. Thanks again for choosing Towbars Australia!
Posted 8 months ago
Great product easy to install kwik delivery.
Helpful Report
Posted 8 months ago
Thank you so much, Paul, for your fantastic 5-star rating of Towbars Australia! We truly appreciate your kind feedback. We're thrilled to hear that you found our product great and easy to install, and we're delighted that the delivery was quick for you. Thank you again for choosing Towbars Australia.
Posted 8 months ago
Product was produced to a high standard, both the towbar and the wiring kit. The only downside was the lack installation instructions.
Helpful Report
Posted 8 months ago
Thank you for taking the time to rate Towbars Australia with 4 stars. We truly appreciate your feedback and are delighted to hear that you found our product to be of high standard, including both the towbar and the wiring kit. Thank you for choosing Towbars Australia.
Posted 8 months ago
Sent exactly what was ordered and it arrived very quickly will use again
Helpful Report
Posted 8 months ago
Hi Karen, Thank you so much for your 5 star review. Towbars Australia
Posted 8 months ago
Great service
Helpful Report
Posted 8 months ago
Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with Towbars Australia.
Posted 8 months ago
Quality product as described.Super fast delivery.Would definitely recommend
Helpful Report
Posted 8 months ago
Thank you so much, David, for your amazing 5-star rating of Towbars Australia! We greatly appreciate your feedback and are thrilled to hear that you are satisfied with our service. It's great to know that our product lived up to your expectations and the delivery was super fast. We strive to provide top-notch quality and efficient service to our customers, and it's delightful to receive your recommendation. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you again for choosing Towbars Australia!
Posted 8 months ago
Delivery was quick installation was easy exactly what was described in product description
Helpful Report
Posted 8 months ago
Dear Ian, Thank you so much for taking the time to give Towbars Australia a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our delivery quick and installation easy. We always strive to live up to our product descriptions, so it's fantastic to know that we met your expectations. Once again, thank you for choosing Towbars Australia. We can't express how much your support means to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out.
Posted 8 months ago
Towbars Australia is rated 4.6 based on 398 reviews