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Towbars Australia Reviews

4.6 Rating 398 Reviews
91 %
of reviewers recommend Towbars Australia
4.6
Based on 398 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Towbars Australia Reviews
Anonymous
Anonymous  // 01/01/2019
Excellent service - fast postage .
Helpful Report
Posted 10 months ago
Dear Richard,Thank you so much for your kind words and for giving Towbars Australia a sparkling 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had an excellent experience with us. "Excellent service - fast postage" is exactly what we strive to deliver to all our valued customers. We take pride in providing top-notch service and ensuring that your order reaches you as quickly as possible. Once again, thank you for choosing Towbars Australia, and we look forward to serving you again in the future.
Posted 10 months ago
We are very pleased with our towbar with its heavy duty construction and great powder coating will give us years usage. Thank you.
Helpful Report
Posted 10 months ago
Dear Rosemary, Thank you so much for your wonderful 5-star rating of Towbars Australia! We appreciate your kind words and are thrilled to hear that you are extremely pleased with our towbar. Its heavy-duty construction and excellent powder coating ensure durability for many years of usage. Your satisfaction is our utmost priority, and your positive feedback truly motivates us to continue delivering top-notch products and services. Thank you once again for choosing Towbars Australia.
Posted 10 months ago
perfect fit. very good quality
Helpful Report
Posted 10 months ago
Dear Jon, Thank you so much for your 5-star rating of Towbars Australia. We truly appreciate your feedback and are thrilled that we were able to provide you with a perfect fit and very good quality towbar. Your satisfaction is our top priority, and we look forward to serving you again in the future. Towbares Australia
Posted 10 months ago
Good price, prompt delivery, quality fabricated item and easy to fit. Great experience all round
Helpful Report
Posted 10 months ago
Dear Mark,Thank you so much for your fantastic 5-star rating and review of Towbars Australia! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We are glad you found our prices competitive, delivery prompt, and the fabricated item of high quality. Our team takes great pride in ensuring that our products are exceptional and easy to fit. Your satisfaction is our utmost priority, and it is wonderful to know that we were able to meet your expectations. Should you have any further needs or inquiries, please don't hesitate to reach out to us. Thank you once again for choosing Towbars Australia, and we look forward to serving you again in the future.
Posted 10 months ago
A good reasonably priced product that fits well. Awesome service and fast delivery, cheers!
Helpful Report
Posted 10 months ago
Thank you so much, Duane, for awarding Towbars Australia a dazzling 5-star rating! We truly appreciate your kind feedback. We're delighted to hear that you found our towbars to be of good quality, reasonably priced, and a perfect fit. It's fantastic to know that our service and delivery speed exceeded your expectations. We're dedicated to providing awesome service, and your satisfaction means the world to us. Cheers!
Posted 10 months ago
I bought a 4.5t towbar for an f250 it arived hacked and scratched up (not due to transport as the scratches were under the intact packaging )i tryed to contact them but no reply Never again
Helpful Report
Posted 10 months ago
Top notch
Helpful Report
Posted 10 months ago
Dear Shane,Thank you so much for giving Towbars Australia a 5-star rating! We truly appreciate your support and are thrilled to hear that you had a top-notch experience with our team. We strive to provide the highest quality products and services to our customers, and it's incredibly rewarding to know that we have met your expectations. Your satisfaction is our top priority, and we look forward to assisting you with any future towbar needs you may have. Once again, thank you for your kind words and for taking the time to share your positive feedback. We are grateful for customers like you. Towbars Australia
Posted 10 months ago
Delivery was swift. I researched the design of many supplier's product and found 'Towbars Australia's to be the easiest for me to fit ,particularly as it hangs off 6 existing studs. This meant that I did not have to support the towbar weight whilst trying to insert bolts. There was also no requiredf cutting or modification of anything on my car other than drilling two 10mm holes (2013 Camry Hybrid). I am a 77yo retiree, and had no trouble fitting single-handedly.
Helpful Report
Posted 10 months ago
Thank you so much, Leslie, for your amazing 5-star rating of Towbars Australia! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us.We're glad to hear that the delivery was swift and that our product met your expectations. Your research on the design of various suppliers' products and your conclusion that ours was the easiest to fit is truly rewarding for our team. We understand how important it is to have a towbar that is convenient to install, especially for someone like you who fitted it single-handedly. We're pleased to know that our towbar's design, which hangs off 6 existing studs, made it easier for you to avoid supporting the weight while inserting bolts. It's also great to hear that there was no cutting or modification required for your 2013 Camry Hybrid, except for drilling two 10mm holes. Your experience as a 77-year-old retiree fitting it confidently reflects the user-friendliness and accessibility of our product. Once again, thank you for your kind words and for choosing Towbars Australia. We look forward to serving you again in the future!
Posted 10 months ago
I RECEIVED EXACTLY WHAT I NEEDED AND ORDERED IN GOOD TIMING
Helpful Report
Posted 10 months ago
Dear Charles,Thank you so much for awarding Towbars Australia with a fantastic 5-star rating! We truly appreciate your support and kind words. It brings us great joy to hear that you received exactly what you needed and ordered in good timing. Customer satisfaction is our utmost priority, and we strive to fulfill every order promptly and accurately. Your satisfaction means everything to us. Once again, thank you for choosing Towbars Australia and for taking the time to share your positive experience. Should you require any further assistance, please do not hesitate to reach out to us. We look forward to serving you again in the future! Towbars Australia
Posted 10 months ago
Freight was good and quick. The toe bar fitted up correctly and wiring supplied was fit for purpose. Thank you
Helpful Report
Posted 10 months ago
Dear David,Thank you so much for taking the time to give Towbars Australia a glowing 5-star rating. We truly appreciate your kind words and feedback. We are thrilled to hear that the freight was good and quick, ensuring a smooth delivery process. Our team takes great pride in ensuring our customers receive their orders promptly and efficiently. Moreover, we are delighted to hear that the tow bar fitted up correctly and that the wiring supplied met your requirements. We always strive to provide high-quality products that are fit for their intended purpose. Once again, thank you for your support and fantastic review. We are grateful to have you as a satisfied customer. Should you have any further inquiries or need assistance in the future, please do not hesitate to reach out. Towbars Australia
Posted 10 months ago
Excellent speedy delivery. Excellent phone support
Helpful Report
Posted 10 months ago
Dear John,Thank you so much for your amazing 5 star rating of Towbars Australia. We truly appreciate your support and are thrilled to hear that your experience with us was excellent. We take pride in providing exceptional customer service, and it brings us joy to know that our speedy delivery and phone support exceeded your expectations. Your positive feedback motivates us to continue delivering the highest quality products and service to our valued customers like you. We can't thank you enough for choosing Towbars Australia and for taking the time to share your satisfaction with others. If you ever need any further assistance or have any questions, feel free to reach out to our dedicated phone support team. We're always here to help. Thank you once again, and we look forward to serving you in the future. Towbars Australia
Posted 10 months ago
Arrived faster than I had anticipated which was fantastic. Item works exactly as stated. Good service
Helpful Report
Posted 10 months ago
Dear Paul,Thank you so much for taking the time to leave a 5-star rating for Towbars Australia. We truly appreciate your kind words, and we are thrilled to hear that you had a fantastic experience with us. We are delighted to know that the item you ordered arrived faster than you had anticipated. Our team works diligently to ensure timely deliveries, and we are happy that we met your expectations. It's great to hear that the item is working exactly as stated, providing you with the functionality you were expecting. At Towbars Australia, we strive to provide excellent service to our valued customers, and your feedback reassures us that we are on the right track. If you have any further questions or require any assistance, please don't hesitate to reach out. Thank you again for your support and for choosing Towbars Australia.
Posted 10 months ago
Unable to comment as I haven’t received yet and although Bigpost has been contacted I haven’t received any communication back
Helpful Report
Posted 10 months ago
Dear Anne, I'm sorry to hear that you are yet to recieve your freight. It appears 1 of 2 of your cartons are at the depot ready for collection but 1 is missing at the moment. I will follow this up and continue to keep in touch with any further details as they come through. You can collect the item that is there. If you have any further questions please reach out. Towbars Australia
Posted 10 months ago
Postage was very rapid. No fitting instruction and not all bolts were included.
Helpful Report
Posted 11 months ago
Dear Charles,Thank you for taking the time to give us a 4-star rating for Towbars Australia. We sincerely appreciate your feedback. We are glad to hear that the postage was very rapid and that you were pleased with the delivery speed of your order. However, we apologize for any inconvenience caused by the lack of fitting instructions and missing bolts. We will certainly take your feedback into consideration to improve our services and ensure a better experience for our customers. Once again, thank you for choosing Towbars Australia. We value your opinion and look forward to serving you again in the future. Towbars Australia
Posted 11 months ago
Very good service and excellent communication. Fast delivery. Towbar fitted smoothly without issue.
Helpful Report
Posted 11 months ago
Dear Paul,Thank you so much for giving Towbars Australia a 5-star rating! We are thrilled to hear that you had a great experience with us. We are committed to providing very good service and excellent communication, so we are delighted that it met your expectations. Also, we are pleased that our fast delivery made your experience even more convenient. It's fantastic to know that the towbar was fitted smoothly without any issues. Thank you once again for your kind review. Your satisfaction is our top priority, and we look forward to serving you again in the future. Towbars Australia
Posted 11 months ago
Ordered a new towbar kit for my Toyota Prado. Delivery arrived very fast. Kit complete as described. Very happy with the service and quality.
Helpful Report
Posted 11 months ago
Dear Darren, Thank you so much for taking the time to give us a 5-star rating for Towbars Australia. We greatly appreciate your positive feedback and are thrilled to hear that you were satisfied with your experience. Towbars Australia
Posted 11 months ago
I ordered online, the product came as described, great quality and quick delivery. This will be used on one of our vehicles to tow the rescue boats in Jindabyne.
Helpful Report
Posted 11 months ago
Thank you so much, Kelvin, for your glowing 5-star rating of Towbars Australia! We greatly appreciate your feedback and we are thrilled to hear that you had a positive experience with us. We are delighted that your online order was as described and of great quality. Our team takes immense pride in providing top-notch products that meet our customers' expectations. We understand the importance of quick delivery, and we're glad you received your order promptly. It's fantastic to hear that the towbar will be put to good use, towing the rescue boats in Jindabyne. We hope it serves you well and aids in your noble endeavors. If you ever need any further assistance or have any other requirements, please don't hesitate to reach out. Again, thank you for your kind words and for choosing Towbars Australia. We value your business and look forward to serving you in the future!
Posted 11 months ago
good to deal with tow bar all good
Helpful Report
Posted 11 months ago
Dear Paul, Thank you so much for awarding Towbars Australia with a stellar 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that your experience with us was positive and that you found dealing with our team to be excellent. Our priority is to provide exceptional service and quality products, and we are glad that we could meet your expectations. Once again, thank you for choosing Towbars Australia. If you have any future needs or require further assistance, please don't hesitate to reach out. We are here to help! Towbars Australia
Posted 11 months ago
I recieved my towbar quickly, it was great quality and bot too hard to fit. Many thanks.
Helpful Report
Posted 11 months ago
Dear Peter, Thank you so much for rating Towbars Australia with a 5-star review! We truly appreciate your kind words and support. We are delighted to hear that you received your towbar quickly and that it met your expectations in terms of quality. We take great pride in providing our customers with top-notch products. We are also glad to hear that the installation process was smooth for you. Your satisfaction is our ultimate goal, and we are thrilled to have met your needs. If you have any further questions or require our assistance in the future, please do not hesitate to reach out. Once again, thank you for your positive feedback. We truly value your business. Towbars Australia
Posted 11 months ago
Product was delivered as expected. Instructions provided online were easy to install the towbar. There would be some benefit in an explanation of how to use the scotch locks in the wiring kit but this was simple enough to work out online. Overall, satisfied.
Helpful Report
Posted 11 months ago
Dear Daniel, Thank you for taking the time to rate Towbars Australia with 4 stars! We appreciate your feedback and are delighted to hear that you are satisfied with our product. We are glad that the towbar was delivered as expected and that you found the online instructions easy to follow for installation. We take note of your suggestion regarding an explanation of how to use the scotch locks in the wiring kit. We will certainly consider including a detailed explanation in the future to enhance our customers' experience. Once again, thank you for your review and your support. If you have any further questions or need assistance, please don't hesitate to reach out to us. Best regards, Towbars Australia Team
Posted 11 months ago
Towbars Australia is rated 4.6 based on 398 reviews