Towbars Australia Reviews

Name: Towbars Australia
Address: 84, Lear Jet Drive, 84, Lear Jet Drive, Caboolture
Rating: 4.61

4.6 Rating 403 Reviews

91 %

of reviewers recommend Towbars Australia

4.6

Based on 403 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

5495 2128

Email:

sales@towbarsaustralia.com.au

Location:

84, Lear Jet Drive,
84, Lear Jet Drive
Caboolture
4510

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a new towbar kit for my Toyota Prado. Delivery arrived very fast. Kit complete as described. Very happy with the service and quality.”

Helpful Report

Posted 1 year ago

Dear Darren, Thank you so much for taking the time to give us a 5-star rating for Towbars Australia. We greatly appreciate your positive feedback and are thrilled to hear that you were satisfied with your experience. Towbars Australia

Posted 1 year ago

“I ordered online, the product came as described, great quality and quick delivery. This will be used on one of our vehicles to tow the rescue boats in Jindabyne.”

Helpful Report

Posted 1 year ago

Thank you so much, Kelvin, for your glowing 5-star rating of Towbars Australia! We greatly appreciate your feedback and we are thrilled to hear that you had a positive experience with us. We are delighted that your online order was as described and of great quality. Our team takes immense pride in providing top-notch products that meet our customers' expectations. We understand the importance of quick delivery, and we're glad you received your order promptly. It's fantastic to hear that the towbar will be put to good use, towing the rescue boats in Jindabyne. We hope it serves you well and aids in your noble endeavors. If you ever need any further assistance or have any other requirements, please don't hesitate to reach out. Again, thank you for your kind words and for choosing Towbars Australia. We value your business and look forward to serving you in the future!

Posted 1 year ago

“good to deal with tow bar all good”

Helpful Report

Posted 1 year ago

Dear Paul, Thank you so much for awarding Towbars Australia with a stellar 5-star rating! We truly appreciate your feedback and support. We are thrilled to hear that your experience with us was positive and that you found dealing with our team to be excellent. Our priority is to provide exceptional service and quality products, and we are glad that we could meet your expectations. Once again, thank you for choosing Towbars Australia. If you have any future needs or require further assistance, please don't hesitate to reach out. We are here to help! Towbars Australia

Posted 1 year ago

“I recieved my towbar quickly, it was great quality and bot too hard to fit. Many thanks.”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you so much for rating Towbars Australia with a 5-star review! We truly appreciate your kind words and support. We are delighted to hear that you received your towbar quickly and that it met your expectations in terms of quality. We take great pride in providing our customers with top-notch products. We are also glad to hear that the installation process was smooth for you. Your satisfaction is our ultimate goal, and we are thrilled to have met your needs. If you have any further questions or require our assistance in the future, please do not hesitate to reach out. Once again, thank you for your positive feedback. We truly value your business. Towbars Australia

Posted 1 year ago

“Product was delivered as expected. Instructions provided online were easy to install the towbar. There would be some benefit in an explanation of how to use the scotch locks in the wiring kit but this was simple enough to work out online. Overall, satisfied.”

Helpful Report

Posted 1 year ago

Dear Daniel, Thank you for taking the time to rate Towbars Australia with 4 stars! We appreciate your feedback and are delighted to hear that you are satisfied with our product. We are glad that the towbar was delivered as expected and that you found the online instructions easy to follow for installation. We take note of your suggestion regarding an explanation of how to use the scotch locks in the wiring kit. We will certainly consider including a detailed explanation in the future to enhance our customers' experience. Once again, thank you for your review and your support. If you have any further questions or need assistance, please don't hesitate to reach out to us. Best regards, Towbars Australia Team

Posted 1 year ago

“Item as described and speedy delivery. Will use again”

Helpful Report

Posted 1 year ago

Dear Jason, Thank you so much for taking the time to rate Towbars Australia with 5 stars! We are thrilled to hear that you were satisfied with our service. Your support means a lot to us. We are glad to know that you found the item as described and that the delivery was speedy. Providing accurate descriptions and ensuring timely deliveries are two aspects we highly prioritize. We appreciate your trust in us and look forward to serving you again in the future. If there is anything else we can assist you with, please don't hesitate to reach out. Best regards, Towbars Australia

Posted 1 year ago

“I’m aiming to install the tow bar tomorrow but the instructions and diagram look nothing like the real thing. I am assuming the 2022 and 2023 Tank models are the same - I have a 2023 model. If it all works out I’ll let you know. Neil”

Helpful Report

Posted 1 year ago

Dear Neil, Thank you so much for taking the time to leave a 4-star rating for Towbars Australia! We truly appreciate your feedback and support. We apologize for any confusion you may be experiencing with the instructions and diagram for your 2023 Tank model towbar installation. The 2022 and 2023 Tank use the same towbar. If you have any questions or need assistance during the installation process, please don't hesitate to reach out to our customer support team on 1300 869 227. We're here to help ensure everything goes smoothly. Thank you again for choosing Towbars Australia, and we hope your towbar installation goes seamlessly! Best regards, Towbars Australia Team

Posted 1 year ago

“Very knowledgeable great range and provide a good fast prompt service. Thank you”

Helpful Report

Posted 1 year ago

Dear Mervyn,Thank you so much for giving us a 5-star rating! We truly appreciate your support and feedback. We are thrilled to hear that you found our team at Towbars Australia very knowledgeable, and that our range of products met your needs. Providing a good, fast, and prompt service is what we strive for, so your kind words mean a lot to us. Thank you once again for choosing Towbars Australia, and we look forward to assisting you in the future. Towbars Australia

Posted 1 year ago

“Hi, got my towbar for my 2012 WRX fits perfectly took some time to fit as I am fussy. Had no problem's fitting this towbar everything is plug and play. Delivery was fast no hassles no problems, would recommend Towbars Australia to all people. iamgroot.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for taking the time to give us a 5-star rating! We're thrilled to hear that you are satisfied with your towbar from Towbars Australia. We're glad to know that it fits perfectly and that the plug and play installation made it easier for you. We also appreciate your positive feedback about our fast delivery and hassle-free service. Your recommendation means a lot to us and we'll continue to provide top-notch products and service to all our customers. Should you have any questions or need further assistance in the future, please don't hesitate to reach out. Thanks again for choosing Towbars Australia! Best regards, Towbars Australia

Posted 1 year ago

“Gents, Not only was the towbar packed poorly and the tong was missing on delivery, as it smashed its way out of the box it made several scratches and dints on the new bar on its way out. Secondly actual towbar you made did not fit the car, it made contact with the fuel tank guard and could not be bolted to the chassis. Apparently "quote" this is a common problem when ordering online. Given it happened two days before Xmas I was forced to pay another contractor to make the necessary adjustments for correct fitment and use. A 50% refund needs to be paid to compensate the out of pocket extra expence, I have already provided photos. John 0412300545”

Helpful Report

Posted 1 year ago

Dear John,Thank you for taking the time to share your feedback with us regarding your recent experience with Towbars Australia. We sincerely appreciate your honest review and apologize for the issues you encountered. We are truly sorry to hear that the towbar was packed poorly and that the tongue was missing upon delivery. This does not meet our usual standard of quality, and we understand how frustrating and disappointing it must have been for you. Furthermore, we apologize for the inconvenience caused by the towbar not fitting the car. We understand that this forced you to seek assistance from another contractor right before Christmas, incurring additional expenses. To make things right, we would like to offer our sincerest apologies and a 50% refund to compensate for the out-of-pocket expenses you have incurred. Once again, we are truly sorry for the inconvenience caused and assure you that we take your feedback seriously. We value your satisfaction as our customer, and we would like to understand how we can further improve your experience with us. If you have any additional suggestions or comments, please feel free to share them with us. Best regards, Towbars Australia

Posted 1 year ago

“They were easy to deal with and very helpful the towbar came fast so great job 👏”

Helpful Report

Posted 1 year ago

Dear Jane,Thank you so much for your glowing 5-star review of Towbars Australia! We're delighted to hear that you had a wonderful experience with us. We greatly appreciate your kind words about our customer service. Providing hassle-free interactions and being helpful to our valued customers is what we strive for. We’re thrilled that you found our team easy to deal with and accommodating to your needs. Additionally, we're pleased that your towbar arrived promptly. Our team is dedicated to ensuring a seamless ordering and delivery process, and we're thrilled that we could meet your expectations. Thank you once again for choosing Towbars Australia and for taking the time to share your positive feedback. We genuinely appreciate your support, and we look forward to assisting you with your future needs. Towbars Australia Team

Posted 1 year ago

“Don’t buy, the wiring harness is garbage and the bar isn’t far off that. Emailed towbars Australia no reply!”

Helpful Report

Posted 1 year ago

Dear Laurie, I will forward this onto the manager and get them to reach out to you as soon as possible. I'm sorry to hear that you didn't receive a response. Towbars Australia

Posted 1 year ago

We do apologise for the inconvenience. I know we have now been intouch and have been able to rectify the problem with the wrong wiring that was sent. Once again we apologise for the mistake.

Posted 1 year ago

“The loom I purchased is excellent, highly recommend this product”

Helpful Report

Posted 1 year ago

Thank you so much for leaving us a wonderful 5-star rating for Towbars Australia! We greatly appreciate your kind feedback and are thrilled to hear that you had such a positive experience with our products. We are especially delighted to know that the loom you purchased from us has been excellent and that you highly recommend it. Your satisfaction is our utmost priority, and knowing that our product has met your expectations brings us immense joy. Thank you once again for your support and for sharing your positive experience. We look forward to serving you again in the future and providing you with nothing but the best products and service. Towbars Australia

Posted 1 year ago

“It worked a treat and delivery was good to”

Helpful Report

Posted 1 year ago

Dear David,Thank you so much for taking the time to give Towbars Australia a fantastic 5-star rating! We truly appreciate your support and kind feedback. We are thrilled to hear that your experience with us was exceptional, and we're glad to know that our product worked perfectly for you. We take great pride in delivering top-notch quality towbars, and your satisfaction is our ultimate goal. Once again, thank you for choosing Towbars Australia. We look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out. Towbars Australia

Posted 1 year ago

“Good instructions and fit”

Helpful Report

Posted 1 year ago

Thank you so much for your 5-star rating of Towbars Australia, Ross! We are thrilled to hear that you found the instructions easy to follow and our product was a perfect fit. We appreciate your kind words and thank you for being a loyal customer.

Posted 1 year ago

“website was easy to navigate delivery was earlier than expected quality of the product was excellent fitting instructions were a little vague hole centres were 4mm out which increased installation time”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating for Towbars Australia! We are delighted to hear that the website was easy to navigate, the delivery was ahead of expectations and the quality of the product was excellent. We apologize that the fitting instructions were a little vague and that the hole centres were 4mm out which increased installation time. We appreciate your feedback and will take this on board to improve our service going forward. Thank you once again for your business and your kind review.

Posted 1 year ago

“All very good, very happy with it - and fast delivery!”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Towbars Australia! We are delighted that you were very happy with both the product and the fast delivery! We appreciate your feedback and look forward to serving you again very soon.

Posted 1 year ago

“I believed I received the wrong part. I emailed Towbars Australia for clarification & some help, but didn't receive any reply.”

Helpful Report

Posted 1 year ago

Hi John, Sorry to hear that you may have the wrong part. I tried calling this morning but missed you. Please call back on 1300 869 227 and we can help rectify this for you. My guess is there was a Thai and Spanish built model in that era and you may have the wrong one and we can look at getting this changed for you. Many Thanks Towbars Australia

Posted 1 year ago

“Product supplied exactly as advertised with all correct hardware”

Helpful Report

Posted 1 year ago

Thank you very much for the 5-star rating, Simon! We are so pleased to hear that the product you purchased from Towbars Australia was supplied as advertised, with all the correct hardware. It means a lot to us to know that our customers are satisfied!

Posted 1 year ago

“Got my part. Fitted and works perfectly.”

Helpful Report

Posted 1 year ago

Thanks so much for taking the time to leave us a 5 star rating, Ian! We really appreciate it. We're so glad to hear that you "Got your part. Fitted and works perfectly"! We pride ourselves on providing quality towbars and great service and it's fantastic that we could deliver for you.

Posted 1 year ago

Towbars Australia is rated 4.6 based on 403 reviews