toxicfox.co.uk Reviews

Name: toxicfox.co.uk
Address: Upper Ground Floor, Broadstone Mill, Stockport
Rating: 3.73

3.7 Rating 1,190 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

Questions

Metrics

3.7

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought 2 Clarabella bags love them use mine all the time, turn around time was good considering they are hand painted well worth the wait”

Helpful Report

Posted 10 years ago

“Fab customer service very quick and easy website to use love all your products”

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Posted 10 years ago

Thank you for the positive review and I am glad you are happy with your order. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I bought this as a gift for my daughter and she loved it. She has an unusual name and we can never get any of the normal stuff with her name on it. The picture adds a bit of fun as well.”

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Posted 10 years ago

“Fantastic service, beautiful bag, can't wait to give it to my daughter for her birthday.”

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Posted 10 years ago

“Love all my bags”

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Posted 10 years ago

“Website so easy to use. Fab designs. Really quick turn around and fab product. Can't wait to give the bag to my best friend who is getting married in a few weeks.”

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Posted 10 years ago

Thank you for the positive review and thanks for choosing us for such a unique wedding gift. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Fast, efficient delivery, Well pleased !!”

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Posted 10 years ago

“AMAZING absolutely love my claireabella bag :)”

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Posted 10 years ago

“Good product and prompt”

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Posted 10 years ago

“This was my second purchase of clairabella jute bag, I purchased for myself and loved it so much we got one for our colleague that was getting married, she loved it, was so beautiful , service great both times turned up early, and my bag was at Xmas so had a long wait, but seriously well worth it, I'm taking on holiday as will know it's mine :-) GREAT PRODUCT, GREAT SERVICE”

Helpful Report

Posted 10 years ago

Thank you for the positive review and I am happy to hear that our Claireabella bags will be with you on holiday! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I bought a clarabella bag in December 2013. I was so pleased with the bag I proudly carry it everywhere & wherever it went I was constantly asked about my bag ! As a result I have bought another 2 bags for friends & families & intend to purchase a further 3 bags for Christmas ! Excellent product !& excellent service ! X”

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Posted 10 years ago

“I bought a phone case with a mr clarabella on it for a present and was excellent, looked perfect and very detailed. Will defentaly consider buying for other gifts!”

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Posted 10 years ago

“Delivery was quite long, and whenever I looked up the site to track my order, it only ever said my order was being processed, even the day it actually got delivered. So I had literally no idea of when to expect it or if it has been dispatched etc.”

Helpful Report

Posted 10 years ago

Thank you for the review and the feedback. In order for our products to get to you as soon as possible some of our orders are dispatched directly by our supply partners. At the moment we do not have the functionality to incorporate their dispatch information into our website. This is something our IT team is working on and you will find on future upgrades of our website. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Love love love my jute bag, it's just amazing & I get so many compliments on it when I'm out. It was easy to custom online and arrived when expected. Thank you Toxic Fox....next I will be ordering one of your fabulous suitcases”

Helpful Report

Posted 10 years ago

Thank you for such a positive review and our suitcases are now back in stock! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I have bought a canvas Claireabella bag & 2 Claireabella mugs in the last couple of weeks. I love my bag and the mugs were great presents for friends. Good choice of bodies etc for the picture. Also, everything I ordered arrived really quickly. Thanks.”

Helpful Report

Posted 10 years ago

“I ordered a beach bag (bikini tote) as a birthday present, and when it arrived I was really surprised at how fab it looked!”

Helpful Report

Posted 10 years ago

I am glad you are happy with the finished product and thank you for the positive review! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I bought a phone case and a large jute bag for my daughter. She loves them both. She has an unusual name so personalising was great and they are so cute!”

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Posted 10 years ago

“Delivery good, quality good, bag good, idea brilliant”

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Posted 10 years ago

“Love my bag would glad use again xx”

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Posted 10 years ago

“Good quality phone case ...love it”

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Posted 10 years ago

toxicfox.co.uk is rated 3.7 based on 1,190 reviews