toxicfox.co.uk Reviews

“ "this is handcrafted and we cannot state a delivery date" 14th May email - "order is currently in production" - this is 3 days later and you advised on 11th it would be despatched by 14th. ”

“ An order made on 27th November which was promised Christmas delivery, I then contacted them to say it had not arrived and I was told that there had been a problem and that they would reorder it to arrive 10th January. ”

“ I ordered a jute bag in July with an expected delivery of 1st week of September. ”

“ Item was Ment to be shipped last week still hasn’t been shipped and they do not know when it will be. Not helpful. “ Please know as this order is handcrafted and personalised we can never guarantee a definite delivery date I am afraid and can only ever provide you with an estimated dispatch date“ ”

“ I have been waiting 6 weeks for delivery and a month past the dispatch date.. do not use this company! They have taken my money but still no product. Seems like a scam to me 😰 ”

“ I was advised that my item was with quality control?! it would be shipped in 1-3 working days subject to quality control! I am still waiting! This will sadly be my last order! I completely understand if something can not be done, If there are supply, staff or delivery issues-but like everyone, I want to be able to make an informed choice- I could have chosen other birthday gifts, so my daughter would have something . ”

“ Still waiting my delivery! I was told it would be dispatched around the 8th May & I've been told it hasn't even been made yet. ”

“ Ordered a onesie for my daughter for Easter and still waiting for delivery. Communication was good initially and now my emails just being ignored. £45 is a lot of money and I wish I’d have checked the reviews prior to purchasing. I already see the response is to email customer care- which I continue to do but actually just want a refund now and take my custom elsewhere ”

“ Terrible company, placed an order beginning of December for 1 item, still no delivery and no response from the company. Do not order from this website. ”

“ I placed my order in the middle of November as someone had told me the delivery was slow. ”