toxicfox.co.uk Reviews

Name: toxicfox.co.uk
Address: Upper Ground Floor, Broadstone Mill, Stockport
Rating: 3.73

3.7 Rating 1,190 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

Questions

Metrics

3.7

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic quick service, Claireabella bags high quality an look great. Me, my Mum and Mum in law love ours and I'm going to order again for my step daughter”

Helpful Report

Posted 10 years ago

Thank you for the positive feedback. I am glad that your family love the Claireabella range! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I've used the site a few times now to order clarabella products. delivery has always been on time and its easy to track your order. the site is easy to use and has great range of products.”

Helpful Report

Posted 10 years ago

“fab gifts but just can't stop ordering for myself . My whole family love Claireabella we all have bags phone covers iPad covers kindle covers glasses etc When you buy you so enjoy the goods and can't wait for you next item . I am a very happy customer .????????????????”

Helpful Report

Posted 10 years ago

We like happy customers and thanks for such a positive review. Keep your eyes on our website as we are always launching new products. Did you know it is quick and easy to sign up to our newsletter for all the latest news from Toxicfox.co.uk. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I was very impressed with the service i bought a bag for myself loved it so much i bought another bag for a family friend for her birthday and another for myself he he all perfect all delivered on time swiftly all perfect going to buy another two bags for my nieces soon they will so love them everything was perfect thank you”

Helpful Report

Posted 10 years ago

Thanks for such a positive review and I hope that your nieces will love their bags as much as you! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Love my Claireabella bag!”

Helpful Report

Posted 10 years ago

“The service was first class and I love my phone cover that much I bought my sister one to”

Helpful Report

Posted 10 years ago

Thanks for such a positive review and I hope that your sister will love her phone case as much as you! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Great service and was able to check the dispatch status for my items from.time.of placing my order up until despatch ????”

Helpful Report

Posted 10 years ago

“Have used this site a few times to buy gifts for friends. Never had a problem, faultless service and great prices Will continue to use this great site :-)”

Helpful Report

Posted 10 years ago

“I had a problem signing in but it was dealt with very quickly and I got my order ahead of the expected delivery date very satisfied.”

Helpful Report

Posted 10 years ago

Thank you for the review and I am glad we got everything sorted for you and that you got your order early. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Very pleased with items I ordered. I ordered dog bowl with name looks great and A3 note book with name and picture also great. These came very quickly. Also ordered bathroom picture which I love . This came much later and got a bit worried it was not coming thus my overall rating was good and not very good/ Chris”

Helpful Report

Posted 10 years ago

Thanks for the Feedback. I am sorry to hear that you have not received one of the items off your order. I can see that your print was dispatched on 7th May so should be with you any day now. If you have any further questions please feel free to contact our customer services on 0843 123 1234 or email info@toxicfox.co.uk Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Love toxic fox always something tha catchs your eye good qualirty products an the hoody washes nice too! :) x”

Helpful Report

Posted 10 years ago

I am glad to hear that you love your hoodie! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Clairabella bags are fab. Easy to order, my only issue would be on paying, I have only paid by paypal which is an easy, my issue is you then need to confirm with Toxic Fox, but to confirm you need to scroll down what seems miles, it would be better if the confirmation was at the top next to the order”

Helpful Report

Posted 10 years ago

Thanks for the feedback. We have received a lot of customer comments saying that our PayPal checkout process is not the most user friendly. Therefore we are currently redesigning the page to move the tick box to above the terms and conditions under the total cost of the order. We will be also look to replacing the full T&C's with either a condensed version or a hyperlink to our website. Once this is initiated it will improve the check out for our customers. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Fantastic service, amazing quality, something extra special with out a big pice tag for a unique product. 4th large bag purchased, 2 children's and 3 easter specials never been disappointed.”

Helpful Report

Posted 10 years ago

Thank you and I am so glad that you love the products and service that we offer here at Toxicfox.co.uk! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Bought a claireabella bag and phone cover and just love it put pictures on my facebook and loads of girls ordered the bags to x”

Helpful Report

Posted 10 years ago

Thanks for the review and thanks for showing off your order on Facebook! Have you followed us on Facebook yet? Just search for "Toxicfox" and give us a like! (Sometimes it is the first place for some exclusive offers!) Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Great website with great products”

Helpful Report

Posted 10 years ago

Thank you and I am glad you like the website. Do you know that we are also available to follow on Facebook and Twitter? Just search for "Toxicfox" in Facebook and @ToxicFox if you are a tweeter! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Loved the diary and canvas bag, such great personal presents”

Helpful Report

Posted 10 years ago

Thanks for the review and I am so happy you like the canvas bag and the diary! We have lots of other products in the Claireabella range, have a look on the website, I am sure there are lots more to take your fancy. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“My daughter loves her claireabella bag so did her sister and my niece had 2 get them 1 too, thankyou x”

Helpful Report

Posted 10 years ago

Thanks for the review and it sounds like we have a family of Claireabella fans! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Easy website to navigate and simple ordering system”

Helpful Report

Posted 10 years ago

“Delighted with my daughters iPad mini case and really quick delivery”

Helpful Report

Posted 10 years ago

Thank you for the review and I am glad you are happy with the speedy delivery! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Bought my daughter (10) a customised bag for her birthday. She loves it and uses it for school every day. So far it has stood up to the strain of carrying her books etc very well and is a good size for this.”

Helpful Report

Posted 10 years ago

Thanks for the review and it is good to hear that our bags are practical as well as good looking! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

toxicfox.co.uk is rated 3.7 based on 1,190 reviews