toxicfox.co.uk Reviews

Name: toxicfox.co.uk
Address: Upper Ground Floor, Broadstone Mill, Stockport
Rating: 3.73

3.7 Rating 1,190 Reviews

68 %

of reviewers recommend toxicfox.co.uk

Company Reviews

Questions

Metrics

3.7

Based on 1,190 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 38%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.9 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0843 123 1234

Email:

info@toxicfox.co.uk

Location:

Upper Ground Floor, Broadstone Mill
Stockport
SK5 7DL

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toxicfox.co.uk 1 star review on 25th November 2023

Ms. Justine Poland-Angunoby

toxicfox.co.uk 4 star review on 7th August 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First class service. This is the 4th time I have ordered. The product is great. Could do with more options eg for hair colour brown/blonde but appreciate this might affect the price. Will definitely use again”

Helpful Report

Posted 10 years ago

Thanks for the feedback and the review. Claire and our team of Claireabella Artists are always looking at our designs to keep them up to date. When any new designs are introduced they have little impact on the price of our products so you might find that different hair colours will be available in the future. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

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Helpful Report

Posted 10 years ago

“Toxic fox is a fantastic site with great personalised products my favourite been the claireabella. I used this website 4 times now and is simple to use and delivery is fast.”

Helpful Report

Posted 10 years ago

Thanks for such a positive review and I am so happy you love the Claireabella range. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I bought myself a Clairabella bag from Toxic Fox 2 years ago, and my little cousin loved it so much, I've now bought her one, along with a second for myself. And given my mum's constant cooing, I suspect there'll be another soon... The service is simple, effective and fast - in each case where I've bought goods, they've arrived in perfect condition, ahead of schedule.”

Helpful Report

Posted 10 years ago

Thanks for such a positive review and I am glad you like the product and the service we offer here at Toxicfox.co.uk. It sound like we have a family of Claireabella fans here! Do you follow us on Facebook or Twitter? Search for "Toxicfox" on Facebook and @ToxicFox if you are a Tweeter and you will be kept up to date on all our future promotions and products. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“I bought Clareabella bags. Unique & loved by my friend.”

Helpful Report

Posted 10 years ago

Thanks for the review and I am so glad that your friends are envious of your bag! Why not send them over to our website so they can order one for themselves! Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Brilliant items.. alway good and helpful service on the phones nether had a problem .. love shopping on the site”

Helpful Report

Posted 10 years ago

Thanks for such a positive review. We try to provide the best possible service to our customers whether they call or click their order. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“Lovely service lovely products and lovely team of people to help! Always buying my items from here and will recommend to everyone! S xxx”

Helpful Report

Posted 10 years ago

Thank you for such a positive review and I will pass on your comments to my team. Paul Harris Customer Service Manager Toxicfox.co.uk

Posted 10 years ago

“The personalised canvas bags and were of good quality. The only 'downside' was the names on the mugs could have been bigger.”

Helpful Report

Posted 10 years ago

“The products are gorgeous (claireabella) I have shopped on toxic fox about 7 times, it's really easy, can use PayPal and not have to create a million accounts and paswords! Service is quick and it's wrapped lovely!”

Helpful Report

Posted 10 years ago

“I love my Claireabella bags so much that i have 5!!”

Helpful Report

Posted 10 years ago

toxicfox.co.uk is rated 3.7 based on 1,190 reviews